Business Analyst Middle [Payments & Transfers]

<p data-start="202" data-end="302">We are launching a bank from scratch in Colombia and building core financial products for our users.</p> <p data-start="304" data-end="555">The <strong data-start="308" data-end="337">Payments &amp; Transfers </strong>team owns key user journeys — from P2P transfers and bill payments to cash-in/cash-out and online payments. These flows are critical to the daily experience of our customers and directly impact product adoption and growth.</p> <p data-start="557" data-end="728">We are looking for a <strong data-start="578" data-end="598">Business Analyst</strong> to help launch and scale payment products through integrations with external partners and by designing seamless user experiences.</p> <p data-start="730" data-end="965">This role sits at the intersection of business, product, and technology, combining strong analytical and requirements skills with product thinking, and has a direct impact on the end-user experience and product performance.</p> <p data-start="730" data-end="965">&nbsp;</p> <p><strong>Challenges that await you:</strong></p> <ul> <li data-section-id="1achd1a" data-start="1004" data-end="1109">Collaborating with external partners (payment providers, transfer systems) to launch integrations</li> <li data-section-id="1xheimq" data-start="1110" data-end="1223">Analyzing technical documentation (APIs, integration flows) and translating it into business requirements</li> <li data-section-id="xqsj2d" data-start="1224" data-end="1312">Gathering and documenting requirements (BRDs, user stories, acceptance criteria)</li> <li data-section-id="1agk8e8" data-start="1313" data-end="1396">Defining data and system requirements and supporting technical integrations</li> <li data-section-id="1aet6cc" data-start="1397" data-end="1472">Participating in discovery, backlog management, and sprint planning</li> <li data-section-id="3pbj9j" data-start="1473" data-end="1555">Working closely with product designers to define user flows and improve UX</li> <li data-section-id="1c61066" data-start="1556" data-end="1631">Supporting development lifecycle: clarifications, UAT, and releases</li> <li data-section-id="cryqhj" data-start="1632" data-end="1698">Participating in daily team syncs and resolving ongoing issues</li> <li data-section-id="ayazv2" data-start="1699" data-end="1799">Collaborating with Product, Engineering, and business stakeholders to ensure smooth delivery</li> <li data-section-id="1r0awz3" data-start="1800" data-end="1878">Running A/B tests, analyzing results, and driving product improvements</li> <li data-section-id="ofjhjs" data-start="1879" data-end="1938">Defining and continuously improving product metrics</li> </ul> <p>&nbsp;</p> <p><strong>What makes you a great fit:</strong></p> <ul> <li data-section-id="1emkgsc" data-start="2194" data-end="2279">3+ years of experience as a Business Analyst in fintech, banking, or payments</li> <li data-section-id="zlax84" data-start="2280" data-end="2368">Ability to read and understand technical documentation (APIs, integration flows)</li> <li data-section-id="1k76kd8" data-start="2369" data-end="2459">Experience working closely with engineering teams (technical background is a plus)</li> <li data-section-id="1t1anua" data-start="2460" data-end="2550">Proven ability to gather and document requirements (BRDs, user stories, use cases)</li> <li data-section-id="ghuk9f" data-start="2551" data-end="2630">Strong product thinking and understanding of user journeys and UX flows</li> <li data-section-id="1ka7yma" data-start="2631" data-end="2683">Experience working in cross-functional teams</li> <li data-section-id="1w1qphh" data-start="2684" data-end="2758">Ability to prioritise and work effectively in an agile environment</li> <li data-section-id="sely8p" data-start="2759" data-end="2814">Experience with A/B testing and product metrics</li> <li data-section-id="bha3sh" data-start="2815" data-end="2873">Strong communication skills and stakeholder management</li> <li>B2 or higher English level for effective communication with an international team</li> </ul> <h4 data-section-id="1vv9a0a" data-start="2959" data-end="2981">Your bonus skills:</h4> <ul data-start="2983" data-end="3177"> <li data-section-id="1b94gml" data-start="3051" data-end="3105">Experience integrating with external providers</li> <li data-section-id="1ccbk47" data-start="3106" data-end="3177">Familiarity with LATAM markets or strong interest in the region</li> </ul> <p>&nbsp;</p> <p data-renderer-start-pos="6325"><strong data-renderer-mark="true">Our ways of working:</strong></p> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="6349"><strong data-renderer-mark="true">Innovative Spirit:</strong> A commitment to creativity and groundbreaking solutions</p> </li> <li> <p data-renderer-start-pos="6427"><strong data-renderer-mark="true">Honest Feedback: </strong>valuing open, transparent communication</p> </li> <li> <p data-renderer-start-pos="6487"><strong data-renderer-mark="true">Supportive Team:</strong> a strong, collaborative community</p> </li> <li> <p data-renderer-start-pos="6541"><strong data-renderer-mark="true">Celebrating Achievements: </strong>recognizing our wins together</p> </li> <li> <p data-renderer-start-pos="6600"><strong data-renderer-mark="true">High-Tech Environment: </strong>a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances</p> </li> </ul> <p data-renderer-start-pos="6731"><strong data-renderer-mark="true">Our benefits:</strong></p> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="6748"><strong data-renderer-mark="true">Relocation support</strong> to one of our hubs — Serbia, Cyprus or Georgia — with assistance for the employee and their family</p> </li> <li> <p data-renderer-start-pos="6888"><strong data-renderer-mark="true">Flexible work</strong> from one of our offices or remote</p> </li> <li> <p data-renderer-start-pos="6939"><strong data-renderer-mark="true">Healthcare Coverage</strong></p> </li> <li> <p data-renderer-start-pos="6962"><strong data-renderer-mark="true">Education Budget:</strong> Language lessons, professional training and certifications</p> </li> <li> <p data-renderer-start-pos="7042"><strong data-renderer-mark="true">Wellness Budget:</strong> Mental health and fitness activity reimbursements</p> </li> <li> <p data-renderer-start-pos="7112"><strong data-renderer-mark="true">Vacation policy:</strong> 20 days of annual leave and paid sick leave</p> </li> </ul>