Business Analyst Middle [AML Operations]

<p><strong>The AML &amp; Compliance team </strong>at Plata ensures regulatory compliance and manages financial crime risks across all products. We are looking for a <strong>Business Analyst</strong> to build and improve the <strong>AML operational workspace</strong> for internal agents.</p> <p>Your focus will be on designing tools and workflows that enable AML teams to operate efficiently, accurately, and in full compliance with regulatory requirements.</p> <p data-start="2569" data-end="2716">&nbsp;</p> <p><strong>Challenges that await you:</strong></p> <ul> <li data-section-id="izyhiv" data-start="4723" data-end="4815">Gathering and documenting requirements for AML operational tools and agent workflows</li> <li data-section-id="6i03n" data-start="4816" data-end="4891">Designing and improving case management processes and CRM workflows</li> <li data-section-id="3jxe6x" data-start="4892" data-end="4977">Defining requirements for fraud/AML case handling and investigation processes</li> <li data-section-id="1g9wg8g" data-start="4978" data-end="5050">Validating data aggregates, rule outputs, and system correctness</li> <li data-section-id="17fg249" data-start="5051" data-end="5116">Designing tools for regulatory requests and audit support</li> <li data-section-id="1dq29x9" data-start="5117" data-end="5196">Defining logic for account restrictions and fund withdrawal limitations</li> <li data-section-id="162n4qa" data-start="5197" data-end="5276">Supporting integrations between AML systems, CRM, and operational tools</li> <li data-section-id="3xp6lx" data-start="5277" data-end="5348">Supporting development lifecycle: clarifications, UAT, releases</li> <li data-section-id="15dmhbh" data-start="5349" data-end="5430">Collaborating with Operations, Compliance, Product, and Engineering teams</li> </ul> <p>&nbsp;</p> <p><strong>What makes you a great fit:</strong></p> <ul> <li data-section-id="lxpnqg" data-start="5470" data-end="5569">3+ years of experience in business analysis or product management within fintech or banking</li> <li data-section-id="1eqrqjx" data-start="5570" data-end="5634">Strong background in AML / fraud / compliance operations</li> <li data-section-id="1pjysba" data-start="5635" data-end="5708">Experience working with CRM systems or internal operational tools</li> <li data-section-id="8pb70b" data-start="5709" data-end="5783">Strong process thinking and ability to design end-to-end workflows</li> <li data-section-id="1suuh8f" data-start="5784" data-end="5852">Experience with data validation and system behavior analysis</li> <li data-section-id="b2ss8i" data-start="5853" data-end="5926">Experience with Jira, Confluence, Miro; basic SQL or spreadsheets</li> <li data-section-id="1ylehjr" data-start="5927" data-end="6005"><strong>Fluent English</strong> and readiness to work in a <strong>Spanish-speaking environment</strong></li> </ul> <p>&nbsp;</p> <p data-renderer-start-pos="6325"><strong data-renderer-mark="true">Our ways of working:</strong></p> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="6349"><strong data-renderer-mark="true">Innovative Spirit:</strong> A commitment to creativity and groundbreaking solutions</p> </li> <li> <p data-renderer-start-pos="6427"><strong data-renderer-mark="true">Honest Feedback: </strong>valuing open, transparent communication</p> </li> <li> <p data-renderer-start-pos="6487"><strong data-renderer-mark="true">Supportive Team:</strong> a strong, collaborative community</p> </li> <li> <p data-renderer-start-pos="6541"><strong data-renderer-mark="true">Celebrating Achievements: </strong>recognizing our wins together</p> </li> <li> <p data-renderer-start-pos="6600"><strong data-renderer-mark="true">High-Tech Environment: </strong>a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances</p> </li> </ul> <p data-renderer-start-pos="6731"><strong data-renderer-mark="true">Our benefits:</strong></p> <ul class="ak-ul" data-indent-level="1"> <li> <p data-renderer-start-pos="6748"><strong data-renderer-mark="true">Relocation support</strong> to one of our hubs — Mexico, Serbia, Cyprus or Georgia — with assistance for the employee and their family</p> </li> <li> <p data-renderer-start-pos="6888"><strong data-renderer-mark="true">Flexible work</strong> from one of our offices or remote</p> </li> <li> <p data-renderer-start-pos="6939"><strong data-renderer-mark="true">Healthcare Coverage</strong></p> </li> <li> <p data-renderer-start-pos="6962"><strong data-renderer-mark="true">Education Budget:</strong> Language lessons, professional training and certifications</p> </li> <li> <p data-renderer-start-pos="7042"><strong data-renderer-mark="true">Wellness Budget:</strong> Mental health and fitness activity reimbursements</p> </li> <li> <p data-renderer-start-pos="7112"><strong data-renderer-mark="true">Vacation policy:</strong> 20 days of annual leave and paid sick leave</p> </li> </ul>