Business Analyst Middle [Origination - PyME]

<p data-start="296" data-end="503">The <strong data-start="300" data-end="313">PyME team</strong> is responsible for building banking products and services for <strong data-start="376" data-end="413">small and medium-sized businesses</strong>, helping entrepreneurs manage their daily financial operations and grow their businesses.</p> <p data-start="505" data-end="690">We are looking for a <strong data-start="526" data-end="565">Business Analyst</strong> to join the Origination stream and help design and scale customer acquisition and onboarding processes for business clients.The primary focus of the role will be building and improving origination journeys for business current accounts, ensuring sole proprietors and small business customers can seamlessly open and start using their accounts. You will be responsible for designing and optimizing onboarding flows, gathering requirements, coordinating cross-functional teams, and continuously improving conversion and customer experience.</p> <p data-start="1344" data-end="1539">This role sits at the intersection of&nbsp;product, business, operations, and technology, offering the opportunity to shape how entrepreneurs experience the bank from their very first interaction.</p> <p data-start="1344" data-end="1539">&nbsp;</p> <p><strong>Challenges that await you:</strong></p> <ul> <li data-section-id="g5e7dv" data-start="1324" data-end="1419">Designing and developing onboarding and servicing processes for business current accounts for sole proprietors</li> <li data-section-id="9d6epr" data-start="1420" data-end="1499">Gathering, analyzing, and documenting business requirements from stakeholders</li> <li data-section-id="wt4o3x" data-start="1500" data-end="1591">Translating business needs into clear specifications, user stories, and development tasks</li> <li data-section-id="1uoy4ef" data-start="1592" data-end="1696">Working closely with Product Managers, Engineering, Design, QA, Compliance, Legal, and Marketing teams</li> <li data-section-id="1ek78wz" data-start="1697" data-end="1787">Supporting delivery throughout the full development lifecycle, from discovery to release</li> <li data-section-id="g353u9" data-start="1788" data-end="1869">Participating in prioritization and planning within the business banking domain</li> <li data-section-id="1ty8bzk" data-start="1870" data-end="1975">Improving customer journeys and identifying opportunities to increase conversion and process efficiency</li> <li data-section-id="ek87nf" data-start="1976" data-end="2066">Supporting and evolving existing onboarding and servicing processes for business clients</li> </ul> <p>&nbsp;</p> <p><strong>What makes you a great fit:</strong></p> <ul> <li data-section-id="1cuaggj" data-start="2369" data-end="2419">3+ years of experience as a <strong data-start="2399" data-end="2419">Business Analyst</strong></li> <li data-section-id="19u21zl" data-start="2420" data-end="2491">Experience gathering, documenting, and managing business requirements</li> <li data-section-id="1b4w3iq" data-start="2492" data-end="2549">Experience describing and optimizing business processes</li> <li data-section-id="1xl6hxk" data-start="2550" data-end="2617">Experience working closely with Engineering, Design, and QA teams</li> <li data-section-id="k8e8qd" data-start="2618" data-end="2698">Experience preparing development tasks and supporting delivery through release</li> <li data-section-id="1b7sp44" data-start="2699" data-end="2767">Ability to manage multiple initiatives and contexts simultaneously</li> <li data-section-id="cz8pyp" data-start="2768" data-end="2824">Strong communication and stakeholder management skills</li> <li data-section-id="144yy2h" data-start="2825" data-end="2868">Strong analytical and structured thinking</li> <li class="p1">B2 or higher English level for effective communication with an international team</li> </ul> <p><strong>Your bonus skills:</strong></p> <ul> <li data-section-id="eyepqa" data-start="2987" data-end="3073">Experience working with <strong data-start="3013" data-end="3042">business banking products</strong>, current accounts, or payments</li> <li data-section-id="15eh14c" data-start="3074" data-end="3156">Experience in <strong data-start="3090" data-end="3156">onboarding, acquisition, servicing, or customer journey design</strong></li> <li data-section-id="1jotzy6" data-start="3157" data-end="3218">Experience collaborating with <strong data-start="3189" data-end="3218">Compliance or Legal teams</strong></li> <li data-section-id="1cid83b" data-start="3219" data-end="3274">Experience building or scaling processes from scratch</li> <li data-section-id="uda8za" data-start="3275" data-end="3330">Experience in fintech, banking, or financial services</li> </ul> <p><strong>Our ways of working:</strong></p> <ul data-tilda-quill=""> <li data-tilda-quill=""><strong><span data-tilda-quill="">Innovative Spirit:</span></strong>&nbsp;A commitment to creativity and groundbreaking solutions</li> <li data-tilda-quill=""><strong><span data-tilda-quill="">Honest Feedback:&nbsp;</span></strong>valuing open, transparent communication</li> <li data-tilda-quill=""><strong><span data-tilda-quill="">Supportive Team:</span>&nbsp;</strong>a strong, collaborative community</li> <li data-tilda-quill=""><span data-tilda-quill=""><strong>Celebrating Achievements:</strong>&nbsp;</span>recognizing our wins together</li> <li data-tilda-quill=""><strong><span data-tilda-quill="">High-Tech Environment:&nbsp;</span></strong>a team full of smart and revolutionary people who date to challenge the status quo of incumbent finances</li> </ul> <p><strong>Our benefits:</strong></p> <ul data-tilda-quill=""> <li data-list="bullet"><strong>Relocation support</strong> to one of our hubs — Mexico, Serbia, Cyprus or Georgia — with assistance for the employee and their family</li> <li><strong>Flexible work&nbsp;</strong>from one of our offices or remote</li> <li><strong>Healthcare</strong>&nbsp;<strong>Coverage</strong></li> <li data-tilda-quill=""><strong><span data-tilda-quill="">Education Budget:</span></strong>&nbsp;Language lessons, professional training and certifications</li> <li data-tilda-quill=""><strong><span data-tilda-quill="">Wellness Budget:</span>&nbsp;</strong>Mental health and fitness activity reimbursements</li> <li data-tilda-quill=""><strong><span data-tilda-quill="">Vacation policy:</span>&nbsp;</strong>20 days of annual leave and paid sick leave</li> </ul>