Business Consultant

<div class="content-intro"><div class="p-rich_text_section">Bloomreach is building the world’s premier&nbsp;<strong data-stringify-type="bold">agentic platform for personalization</strong>.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the&nbsp;<strong data-stringify-type="bold"><em data-stringify-type="italic">entire</em></strong>&nbsp;customer journey.</div> <ul class="p-rich_text_list p-rich_text_list__bullet p-rich_text_list--nested" data-stringify-type="unordered-list" data-list-tree="true" data-indent="0" data-border="0"> <li data-stringify-indent="0" data-stringify-border="0">We're taking&nbsp;<strong data-stringify-type="bold">autonomous search</strong>&nbsp;mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses.</li> <li data-stringify-indent="0" data-stringify-border="0">We’re making&nbsp;<strong data-stringify-type="bold">conversational shopping</strong>&nbsp;a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey.</li> <li data-stringify-indent="0" data-stringify-border="0">We're designing the future of&nbsp;<strong data-stringify-type="bold">autonomous marketing</strong>, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do.</li> </ul> <div class="p-rich_text_section">And we're building all of that on the intelligence of a single AI engine —&nbsp;<strong data-stringify-type="bold">Loomi AI</strong>&nbsp;— so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.</div></div><p><span style="font-weight: 400;">We are currently expanding our Professional Services team, and we’re looking for a new </span><strong>Business Consultant</strong><span style="font-weight: 400;">.&nbsp;</span></p> <ul> <li style="font-weight: 400;"><span style="font-weight: 400;">Do you want to help top e-commerce businesses boost their performance?</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Serve clients and get experience globally (offices in Amsterdam, Bratislava, Prague, London, Moscow, New York, Atlanta and Charlotte).</span></li> <li style="font-weight: 400;"><span style="font-weight: 400;">Want to have immediate, tangible results?</span></li> </ul> <h2><strong>Tasks and responsibilities:</strong></h2> <ul> <li>As a business consultant you will be responsible for delivering value to Bloomreach’s clients through the deployment and use of the Engagement Platform&nbsp;</li> <li>You will be supporting clients in the implementation phase with business requirements gathering, preparation of the data structure, data migration process and automated programmes deployment&nbsp;</li> <li>You will be a key advisor for clients regarding e -commerce, analytics, data management, digital marketing, marketing automation and emailing + mobile technologies</li> <li>You will responsible for building strong relationships with&nbsp; clients by bringing continuous improvement to their business, maximising utilization of the platform and improving their KPIs/ROI</li> <li>In collaboration with Customer Success Manager you will be responsible for developing&nbsp; business strategy and a roadmap with clients as well as aligning with them on relevant business goals and critical metrics</li> <li>On top of the overall knowledge, you will become an expert in chosen part of the platform in order to lead and advise clients and internal stakeholders in a given topic of expertise</li> <li>You will play a pivotal role in clients’ onboarding, platform adoption and product features utilization</li> <li>You will be collaborating with various internal teams to build services focused around the product and contribute for internal process improvement</li> </ul> <h2><strong>What we expect of the candidate:</strong></h2> <ul> <li>Ideally 2-3 years of experience in a consulting role within a SaaS environment</li> <li>Working knowledge of at least one of the Bloomreach Engagement platform features</li> <li>Experience in the following sectors/fields: online analytics, performance marketing, marketing automation, data science, A/B testing, personalisation, campaign optimisation, customer lifetime value, e-mailing automation, reactivation, attribution modelling, prediction, product recommendations,&nbsp; e-commerce</li> <li>Knowledge of ecommerce business and business trends, and the ability to understand clients’ business models and adapt consulting approach accordingly</li> <li>Excellent consulting skills: clear written and verbal communication, presentation skills, confidence in dealing with business users and stakeholders at all levels of seniority, exceptional organizational skills, proactive problem solving skills</li> <li>Ability to handle difficult situations in a proactive, goal-oriented, and highly professional way</li> <li>Proactively maintain the highest level of expertise by deepening your knowledge of the Bloomreach Engagement platform and solutions through internally and externally available learning opportunities, as well as self-study</li> <li>Native or professional fluency in English.</li> </ul> <p><span style="color: rgb(255, 255, 255);">#LI-HO1</span></p><div class="content-pay-transparency"><div class="pay-input"><div class="description"><p><span style="font-weight: 400;">The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.</span></p></div><div class="title">Base Salary Range</div><div class="pay-range"><span>676 821 Kč</span><span class="divider">&mdash;</span><span>725 182 Kč CZK</span></div></div></div><div class="content-conclusion"><h2 style="text-align: justify;"><span style="font-size: 18pt;">More things you'll like about Bloomreach:</span></h2> <h3 style="text-align: justify;"><strong>Culture:</strong></h3> <ul> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one.&nbsp;</span></div> </li> <li> <div><span style="font-weight: 400;">We have defined our </span><a href="https://www.bloomreach.com/en/careers?utm_source=Job-Description-Footer&amp;utm_medium=Job-Description&amp;utm_content=Hyperlink-1" target="_blank"><span style="font-weight: 400;">5 values</span></a><span style="font-weight: 400;"> and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.&nbsp;</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">We believe in flexible working hours to accommodate your working style.</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">We work virtual-first with several Bloomreach Hubs available across three continents.</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">We organize company events to experience the global spirit of the company and get excited about what's ahead.</span></div> </li> <li data-stringify-indent="0" data-stringify-border="0"> <div>We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*.</div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">The </span><a href="https://www.glassdoor.com/Overview/Working-at-Bloomreach-EI_IE442167.11,21.htm" target="_blank"><span style="font-weight: 400;">Bloomreach Glassdoor page</span></a><span style="font-weight: 400;"> elaborates on our stellar 4.6/5 rating. The <a href="https://www.comparably.com/companies/bloomreach" target="_blank">Bloomreach Comparably page</a> Culture score is even higher at 4.9/5</span></div> </li> </ul> <h3 style="text-align: justify;"><strong>Personal Development:</strong></h3> <ul style="text-align: justify;"> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing &amp; updating competency maps for select functions.</span></div> </li> <li> <div><span style="font-weight: 400;">Our resident communication coach </span><a href="https://www.linkedin.com/in/ivo-ve%C4%8De%C5%99a-2a94291/" target="_blank"><span style="font-weight: 400;">Ivo Večeřa</span></a><span style="font-weight: 400;"> is available to help navigate work-related communications &amp; decision-making challenges.*</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins.</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)*</span></div> </li> </ul> <h3 style="text-align: justify;"><strong>Well-being:</strong></h3> <ul style="text-align: justify;"> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.*</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">Subscription to Calm - sleep and meditation app.*</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones.</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">We facilitate sports, yoga, and meditation opportunities for each other.</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">Extended parental leave up to 26 calendar weeks for Primary Caregivers.*</span></div> </li> </ul> <h3 style="text-align: justify;"><strong>Compensation:</strong></h3> <ul style="text-align: justify;"> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.*</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">Everyone gets to participate in the company's success through the company performance bonus.*</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">We offer an employee referral bonus of up to $3,000 paid out immediately after the new hire starts.</span></div> </li> <li style="font-weight: 400;"> <div><span style="font-weight: 400;">We reward &amp; celebrate work anniversaries -- Bloomversaries!*</span></div> </li> </ul> <p style="text-align: justify;"><em><span style="font-weight: 400;">(*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.)</span></em></p> <p style="text-align: justify;"><strong>Excited? Join us and transform the future of commerce experiences!</strong></p> <p style="text-align: justify;"><span style="font-weight: 400;"><em>If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful!</em></span></p> <hr> <p style="text-align: justify;"><em><span style="font-weight: 400;">Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees.</span></em></p> <p style="text-align: justify;"><span style="color: rgb(236, 240, 241);">#LI-Remote</span></p></div>