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Business Operations Lead
lextech
New York2mo ago
- Seniority
- Lead
About the role
<div class="content-intro"><p>This is my job board</p></div><p><strong>Responsibilities</strong></p>
<p>Program Management and Operational Support</p>
<ul>
<li>Work with our People Analytics team to compile, track, and analyze workforce data - including headcount metrics/movements, retention, turnover trends, and engagement survey results.</li>
<li>Create dashboards and reports to provide actionable insights for various team leads.</li>
<li>Assist with department-level operational processes, including various tax tracking work, project coordination/execution, and resource allocation.</li>
<li>Coordinate and manage logistics for key initiatives, including leadership meetings, offsites, and internal communication strategies.</li>
<li>Facilitate collaboration and communication across partner teams, ensuring streamlined workflows and effective knowledge sharing.</li>
</ul>
<p>Talent Support and People Ops Partnership</p>
<ul>
<li>Assist in coordinating and executing talent management programs, including onboarding, performance reviews, and development initiatives.</li>
<li>Act as a point of contact for employees and managers to address day-to-day People-related inquiries and challenges.</li>
<li>Support People Ops partnership activities such as workforce planning, team engagement, and various business initiatives.</li>
<li>Research best practices in talent development and provide data-driven, tailored recommendations to enhance and refine our programs and processes.</li>
<li>Serve as a Program Manager for quarterly performance reviews, including managing the process and updating review templates. Create and execute training and documentation as needed.</li>
</ul>
<p><strong>Qualifications</strong></p>
<ul>
<li>Bachelor's degree in a related field (Organizational Development, Business, Finance, Psychology, Human Resources, etc.).</li>
<li>6+ years of experience in talent development, business operations, and/or program management, preferably in a finance or fintech organization.</li>
<li>Ability to write Google Apps Scripts or learn to in order to better automate our processes.</li>
<li>Strong project management skills, with the ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines.</li>
<li>Excellent communication skills, with the ability to effectively communicate complex information to different audiences and stakeholders.</li>
<li>Independent self-starter with a flexible and innovative approach.</li>
<li>Strong analytical and problem-solving skills with the ability to think critically and make sound decisions.</li>
<li>Experience in cross-team project management and collaboration.</li>
</ul>
<p>Annual base salary ranges. Pay (base and bonus) may vary depending on job-related skills and experience. A sign-on and discretionary performance bonus may be provided as part of the total compensation package, in addition to company-paid medical and/or other benefits.</p><div class="content-pay-transparency"><div class="pay-input"><div class="title">New York Pay Range</div><div class="pay-range"><span>$70,000</span><span class="divider">—</span><span>$90,000 USD</span></div></div></div><div class="content-conclusion"><p>this is the conclusion of my job board</p></div>
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