Business Operations Specialist

<p><strong>Who we are&nbsp;</strong></p> <p>CloudKitchens helps restaurateurs around the world succeed in online food delivery - our goal is to make food more affordable, higher quality and convenient for everyone.</p> <p>We take underutilized properties and transform them into smart kitchens so they can better serve restaurateurs, customers and the neighborhoods they’re in. Every time we launch a new facility we create jobs in that neighborhood, and we’re proud to provide a wide range of cuisines and options for healthy food at an affordable price.</p> <p>We're changing the game for restaurateurs, whether they’re entrepreneurs opening their first restaurant all the way through to your favorite global quick-service restaurant chains.</p> <p>&nbsp;</p> <p><strong>What you’ll do</strong></p> <ul> <li>Develop and maintain sales and ops analytics reports and dashboards to provide actionable insights that support data-driven decision-making for the leadership team</li> <li>Proactively monitor the quality and integrity of sales and ops data and highlight improvement opportunities.</li> <li>Perform deep dive analysis of operating metrics providing business insights to leadership by understanding the situation, developing a hypothesis, analyzing data, and reporting back findings/solutions.</li> <li>Effectively communicate analysis results to business leaders for decision-making and prioritization</li> <li>Work with business leaders on implementing sales activities as needed with some oversight.</li> </ul> <p>&nbsp;</p> <p><strong>What we’re looking for</strong></p> <ul> <li>Great communication skills.</li> <li>Data Analytics.</li> <li>Project management experience preferred.</li> <li>Salesforce (bonus).</li> </ul> <p>&nbsp;</p> <p><strong>Why join us</strong></p> <ul> <li>Demand for online food delivery is growing really fast! In the last 5 years, just in the US, the overall market has expanded 10X from $10B to $100B, and could expand to $500bn- $1T by 2030.</li> <li>Changing the restaurant industry: You’ll be part of a team that helps restaurants succeed in online food delivery.</li> <li>Collaborative environment: You will receive support and guidance from experienced colleagues and managers, helping you to learn, grow, and achieve your goals, and you’ll work closely with other teams to ensure our customers’ success.<br><br></li> </ul> <p><strong>What else you need to know</strong></p> <p>This role is based in our São Paulo office. As a company driven by innovation and continuous change, close collaboration is essential. We’re constantly reimagining our industry, creating new products, and refining our processes, and we do our best work together. That’s why all of our office-based teams work onsite, five days a week.</p> <p>&nbsp;</p> <p><strong>Ready to join us as we serve those who serve others?&nbsp;</strong></p> <p><em>#LI-Onsite</em></p>