Business Process Analyst

<p><strong>Location:</strong> Riyadh, KSA.<br><strong>Years of Experience:</strong> 4+ years.<br><strong>Working Arrangement:&nbsp;</strong>on-site.<br><strong>Language Requirements:&nbsp;</strong>Fluency in English (written and spoken).<br><br></p> <p data-start="261" data-end="703"></p> <p data-start="253" data-end="672">We are seeking a Business Process Analyst to support the assessment, enhancement, and documentation of operational processes and governance frameworks. The role will focus on developing and improving process documentation within technology-driven environments. Experience in travel e-commerce, fintech, IT, or service-tech domains is preferred.</p> <hr data-start="674" data-end="677"> <h2 data-start="679" data-end="704"><strong data-start="682" data-end="702">Key Requirements</strong></h2> <ul data-start="705" data-end="1063"> <li data-start="705" data-end="789"> <p data-start="707" data-end="789"><span data-start="715" data-end="740">Proven</span><strong data-start="715" data-end="740"> </strong>experience in <strong>business process analysis</strong> or similar roles.</p> </li> <li data-start="790" data-end="860"> <p data-start="792" data-end="860">Proven experience in <strong data-start="813" data-end="857">developing and maintaining SOPs and SLAs</strong>.</p> </li> <li data-start="790" data-end="860">Domain background in <strong data-start="1199" data-end="1220">travel e-commerce</strong>, <strong data-start="1222" data-end="1233">fintech</strong>, <strong data-start="1235" data-end="1241">IT</strong>, or <strong data-start="1246" data-end="1275">digital service platforms</strong>.</li> <li data-start="861" data-end="970"> <p data-start="863" data-end="970">Ability to analyze current workflows, identify improvement opportunities, and define optimized processes.</p> </li> </ul> <hr data-start="1065" data-end="1068"> <h2 data-start="1070" data-end="1103"><strong data-start="1073" data-end="1101">Preferred Qualifications</strong></h2> <ul data-start="1104" data-end="1366"> <li data-start="1104" data-end="1175"> <p data-start="1106" data-end="1175">Previous experience in <strong data-start="1129" data-end="1143">consulting</strong> or <strong data-start="1147" data-end="1159">Big Four</strong> environments.</p> </li> </ul> <hr data-start="1368" data-end="1371"> <h2 data-start="1373" data-end="1402"><strong data-start="1376" data-end="1400">Other Qualifications</strong></h2> <ul data-start="1403" data-end="1721"> <li data-start="1403" data-end="1505"> <p data-start="1405" data-end="1505">Bachelor’s degree in <strong data-start="1426" data-end="1482">Information Technology, MIS, Business Administration</strong>, or a related field.</p> </li> <li data-start="1506" data-end="1577"> <p data-start="1508" data-end="1577">Strong analytical and organization skills with attention to detail.</p> </li> <li data-start="1578" data-end="1641"> <p data-start="1580" data-end="1641">Effective communication and stakeholder interaction skills.</p> </li> <li data-start="1642" data-end="1721"> <p data-start="1644" data-end="1721">Ability to work independently in a fast-paced or client-driven environment.</p> </li> </ul> <hr data-start="1723" data-end="1726"> <h2 data-start="1728" data-end="1757"><strong data-start="1731" data-end="1755">Key Responsibilities</strong></h2> <ul data-start="1758" data-end="2437"> <li data-start="1758" data-end="1868"> <p data-start="1760" data-end="1868">Analyze and document business processes, identifying areas for standardization and efficiency improvement.</p> </li> <li data-start="1869" data-end="1962"> <p data-start="1871" data-end="1962">Develop, update, and maintain <strong data-start="1901" data-end="1921">SOPs, SLAs,&nbsp;</strong>and related governance documentation.</p> </li> <li data-start="1963" data-end="2071"> <p data-start="1965" data-end="2071">Create process maps, workflow diagrams, and operational playbooks aligned with organizational standards.</p> </li> <li data-start="2072" data-end="2168"> <p data-start="2074" data-end="2168">Work cross-functionally with IT and business units to ensure correct process implementation.</p> </li> <li data-start="2169" data-end="2260"> <p data-start="2171" data-end="2260">Conduct process performance evaluations and support continuous improvement initiatives.</p> </li> <li data-start="2261" data-end="2358">Provide knowledge transfer and process training for relevant stakeholders.</li> </ul> <p>&nbsp;</p> <hr> <p>If you would like to know more about the<strong> <span style="text-decoration: underline;">Global Consulting Bootcamp</span> </strong>Visit:&nbsp;<a href="https://caseinpointco.com/global-consultant-bootcamp/">https://caseinpointco.com/global-consultant-bootcamp/</a><br><span data-teams="true">If you would like to know more about the<strong> <span style="text-decoration: underline;">MC Club</span> </strong>Visit:&nbsp;<a id="menur21g" class="fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn" href="https://menaconsultant.com/mc-club/" target="_blank">https://menaconsultant.com/mc-club/</a></span></p>