Business Solutions Analyst I (Accounting) - UK

<div class="content-intro"><h2 style="text-align: justify;"><strong>About Tekion:</strong></h2> <p style="text-align: justify;">Positively disrupting an industry that has not seen any innovation in over 50 years, Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform that includes the revolutionary Automotive Retail Cloud (ARC) for retailers, Automotive Enterprise Cloud (AEC) for manufacturers and other large automotive enterprises and Automotive Partner Cloud (APC) for technology and industry partners. Tekion connects the entire spectrum of the automotive retail ecosystem through one seamless platform. The transformative platform uses cutting-edge technology, big data, machine learning, and AI to seamlessly bring together OEMs, retailers/dealers and consumers. With its highly configurable integration and greater customer engagement capabilities, Tekion is enabling the best automotive retail experiences ever. Tekion employs close to 3,000 people across North America, Asia and Europe.</p></div><h2><span style="font-family: arial, helvetica, sans-serif;"><strong>Summary:</strong></span></h2> <p><span style="font-family: arial, helvetica, sans-serif;">We are looking for a Business Solutions Analyst I – Accounting to join our UK Professional Services team. In this role, you will draw on your hands-on motor retail accounting expertise to guide franchised and independent motor retailers through the implementation of Tekion, ensuring a smooth transition, high user adoption, and long-term customer success.</span></p> <h2><span style="font-family: arial, helvetica, sans-serif;"><strong>D</strong><strong>uties &amp; Responsibilities:</strong></span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Lead and oversee dealership user training and support across the full implementation lifecycle</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Manage concurrent implementations in varying phases, maintaining quality and momentum across all projects</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Cultivate strong relationships with dealership stakeholders – including Dealer Principals, Dealer Managers, Finance Directors, and Aftersales Managers – and actively manage expectations throughout</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Accurately assess implementation risk and adjust project plans with minimal impact to agreed go-live timelines</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Schedule and coordinate with internal and external teams, including distribution of critical project information and requirements</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ensure completion of critical implementation milestone sign-offs from key dealership staff</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ensure all projects are completed with end-user comprehension and satisfaction before handoff to the account management team</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Update project checklist items and implementation runbook to improve efficiency and quality for future implementations</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Apply expert knowledge of UK motor retail accounting practices – including manufacturer bonuses and incentive schemes, vehicle handling charges (VHC), finance house settlements, composite reporting, HMRC VAT treatment of vehicles and parts, and manufacturer warranty and parts recovery schemes – to guide dealer configuration and training</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Translate dealership accounting workflows into Tekion DMS configurations, working closely with Product and Support teams on any bespoke requirements</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Maintain a positive, solutions-focused attitude during high-pressure go-live situations with both dealer partners and internal teams</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Stay current with Tekion product developments and UK automotive retail market changes</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Represent Tekion in a professional and consultative manner in all dealer interactions</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Work closely with the Implementation Manager to set and manage dealership expectations</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Foster collaborative relationships with all dealership personnel and stakeholders</span></li> </ul> <h2><span style="font-family: arial, helvetica, sans-serif;"><strong>Qualifications:</strong></span></h2> <p><span style="font-family: arial, helvetica, sans-serif;">Essential:</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proven experience as a Motor Trade Accountant, Franchise Accountant, or Dealer Group Accountant within a franchised or independent UK motor retail environment</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong working knowledge of UK automotive accounting practices, including manufacturer financial reporting, VAT treatment on vehicles and parts, and FCA-regulated finance products</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with composite reporting structures and multi-site dealership accounting</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">5+ years of relevant experience in dealership accounting, B2B SaaS implementations, or a combination of both – with at least 2 years in a customer-facing implementation, training, or support role</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Exceptional written and verbal communication skills with the ability to engage confidently at all levels – from Finance Administrators to Finance Directors</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Demonstrated ability to translate technical concepts and system configurations into practical, understandable guidance for adult learners</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Ability to take customer suggestions or insights and translate them into technical deliverables for Tekion Product &amp; Support teams</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Willingness to travel across the UK to dealership sites (up to 50%)</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Understanding of HMRC compliance requirements and Data Protection Act/GDPR obligations</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif;">Preferred:</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience working for a Dealer Management System (DMS) provider in an implementation, training, or support capacity</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">3+ years in a Project Management or Project Lead role</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Experience working in a high-growth technology or SaaS environment</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with multi-franchise or dealer group environments</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">AAT, ACCA, CIMA qualification (part or fully qualified) is advantageous but not essential</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Knowledge of FCA Consumer Duty and Treating Customers Fairly (TCF) obligations as they apply to motor retail finance</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Familiarity with dealer auction reconciliation and used vehicle accounting</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Proficiency with modern DMS platforms and an ability to quickly learn new systems</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Strong Microsoft Excel skills for reconciliation and reporting tasks</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Project management tools experience (e.g. Salesforce, Jira, or similar)</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Understanding of FCA Consumer Duty obligations as they apply to motor retail finance</span></li> </ul> <h2><span style="font-family: arial, helvetica, sans-serif;"><strong>Perks &amp; Benefits:&nbsp;</strong></span></h2> <ul> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Competitive compensation and generous stock options   &nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">100% employer-paid top-of-the-line medical, dental and vision coverage  &nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    &nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Work on the latest and coolest technologies – everything is home-grown and built ground-up   &nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">A dynamic work environment with a strong sense of community and collaboration   &nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   &nbsp;</span></li> <li style="font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif;">Exciting opportunities for career growth and development   &nbsp;</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif;"><strong>Current Tekion Employees – Please apply via Greenhouse Internal Job Board&nbsp;</strong></span></p><div class="content-conclusion"><p>&nbsp;</p> <hr> <p><span data-contrast="auto">Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics.</span><span data-ccp-props="{}">&nbsp;</span></p> <p><span style="font-size: 14px;" data-contrast="auto">For more information on our privacy practices, please refer to our Applicant Privacy Notice </span><a style="font-size: 14px;" href="https://tekion.com/legal/privacy/applicant-and-candidate-privacy-notice"><span data-contrast="none"><span data-ccp-charstyle="Hyperlink">h</span><span data-ccp-charstyle="Hyperlink">e</span><span data-ccp-charstyle="Hyperlink">re</span></span></a>.</p></div>