Senior Business Value Analytics Advisor

<h2>Turn data into stories that prove real business impact!</h2> <p>Are you driven by transforming complex data into clear, strategic insights? Join Coveo’s Strategy &amp; Business Value team and help shape how we measure, communicate, and scale customer value through AI-powered relevance.</p> <p>You’ll sit at the intersection of analytics, customer engagement, and strategy in order to partner with teams and clients to turn data into decisions and measurable outcomes.</p> <h4>What your responsibilities will look like:</h4> <ul> <li>Partner with Business Value Advisors to deliver Business Value Realizations (BVRs), combining Snowflake data (SQL) with external analytics (e.g., Google Analytics 4) to build compelling, metrics-driven narratives.</li> <li>Guide customers, internal teams, and partners on data strategy, including event tracking, instrumentation, and governance to ensure accurate value measurement.</li> <li>Build and maintain performance dashboards (primarily in Snowflake and Sigma) to provide real-time visibility into outcomes, adoption, and return on investment.</li> <li>Improve Coveo’s value data ecosystem by identifying gaps, enhancing data models, and increasing signal quality and scalability.</li> <li>Develop reusable frameworks, benchmarks, and methodologies to standardize how value is quantified across industries and use cases.</li> <li>Collaborate cross-functionally with Professional Services, Customer Success, and partners to align on data-driven decision-making.</li> </ul> <h4>Here is what will qualify you for the role:</h4> <ul> <li>5+ years of experience in analytics, data strategy, or digital measurement roles, ideally in a SaaS, eCommerce, Marketing/Growth agency, or customer-centric tech environment.</li> <li>Strong proficiency in SQL and hands-on experience working with cloud data warehouses like Snowflake.</li> <li>Strong experience with event-based analytics and tracking frameworks, including Google Analytics 4 and Google Tag Manager.</li> <li>Experience building dashboards in tools such as Sigma, Metabase, Looker Studio, or similar, with strong data visualization skills to communicate insights effectively.</li> </ul> <h4><strong>What will make you stand out:</strong></h4> <ul> <li>Understanding of digital performance analytics, including the e-Commerce conversion funnel analysis and customer behavior measurement.</li> <li>Familiarity with server-side data tracking architectures (e.g. GTM Server-Side,, custom API-based pipelines) and the ability to guide hybrid client/server implementations.</li> <li>Ability to balance strategic thinking and tactical execution, rolling up your sleeves when needed while keeping the big picture in mind.</li> <li>Ability to manage multiple projects and workstreams simultaneously, maintaining high standards and responsiveness in a fast-paced, dynamic environment.</li> </ul> <p>Do you think you can bring this role to life? Send us your application, we want to hear from you!</p> <p><strong>Join the Coveolife!</strong></p> <p>We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.</p> <p>This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.</p> <p>Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.</p>