Cafe Supervisor

Key Responsibilities

1. Mathematics — Ability to add and subtract, charging appropriately and distributing change to customers.
2. Suggestive Selling or Influencing Others — Suggesting others to buy merchandise/goods or to otherwise change their minds or actions.
3. Customer Service — Working with the public. Knowledge of principles and processes for providing customer services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
4. English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
5. Active Listening — Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
6. Social Perceptiveness — Being aware of others' reactions and understanding why they react as they do. Adjusting personal actions in relation to others' actions.
7. Self Development — Assessing performance of yourself to make improvements or take corrective action.
8. Ability to learn new things and demonstrate the ability to apply new skills.
9. Ability to maintain regular and consistent attendance and punctuality.
10. Demonstrated willingness and ability to meet operating policies and standards.
11. Demonstrated ability to engage with and understand others, including discovering and responding to customer needs through clear and pleasant communication.
12. Willingness to comply with dress code requirements.
13. Willingness to maintain personal hygiene and follow hand washing requirements.

Skills, Knowledge and Expertise

Benefits