Card and Transaction Anti-Fraud Investigator

Join the best bank to work for in Bulgaria*

Who we are:
Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 70% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a Card and Transaction Anti-Fraud investigator to join our team on the journey to success!

What You’ll do:

• Monitoring transactions and analyzing signals for potential fraud through specialized systems organized in flexible working hours (shifts based)

• Investigating cases of card fraud, transfer fraud, mobile banking access, identity fraud, and others

• Analyzing fraud risk indicators (red flags) and participating in the development and optimization of monitoring fraud rules

• Preparing reports and proposals for control measures to limit the risk of fraud

• Participating in fraud risk assessments and applying group anti-fraud standards

• Collaborating with various teams within the bank – business, technology, operations, and credit risk.

What you’ll need to succeed:

• A master's degree in a relevant field

• Min. 1 year of experience in fraud prevention, risk or banking control, reviewing and analyzing card transactions from the perspective of both the card issuer and the merchant, as well as terminal payments

• Good computer literacy and analytical skills

• Fluent English and Bulgarian (written and spoken)

• Analytical skills, attention to detail and teamwork

What we offer:

• Seize the opportunity to grow your career

• Engage in exciting and meaningful work

• Get recognition for your work and attitude

• Become part of a large, friendly and supportive team with 23 nationalities

• Get additional private health insurance

• Food vouchers as part of the benefits package

• Receive special prices for multisport card and multiple retailers

• Obtain preferential prices for our banking products

• Enjoy a great location in Sofia’s city centre near National Palace of Culture and South Park

• Bring your furry bestie: Let's make work pawsome

Visit our Career Page to learn more about what makes us different.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 3 employer to work for in Bulgaria according tо WhereWeWork

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on tbi Career page.