Care Transition Coordinator Hospice Sales

<p><strong>Join VitalCaring – Where Your Passion Changes Lives!</strong></p> <p><br>Are you looking for a career where compassion meets purpose? At VitalCaring, we’re more than a home&nbsp;health and hospice provider—we’re a family that supports, inspires, and uplifts both our patients and our&nbsp;team members.</p> <p><br><strong>Who We Are</strong><br>Founded in 2021, VitalCaring has grown into a leading provider of home health and hospice services, with over 100 locations across the country. We are committed to fostering a culture of support, growth, and excellence for our team that is the backbone of how we ensure we deliver exceptional patient care.</p> <p><strong>Why Choose VitalCaring?<br></strong><br><strong>Drive Innovation. Deliver Impac</strong>t - Join a mission-driven team where your work directly contributes to&nbsp;advancing patient care. As a key player in a forward-thinking healthcare organization, you’ll represent&nbsp;innovative solutions that truly make a difference for patients and families—today and into the future<br><br><strong>Make a Meaningful Impact</strong> – Help patients and families navigate their healthcare journey with&nbsp;compassion and dignity.<br><br><strong>Thrive in a Supportive Team</strong> – Work with a team who genuinely care and invest in your success.<br><br><strong>Grow Your Career</strong> – Take advantage of advanced training, mentorship, and career development&nbsp;opportunities.<br><br><strong>Competitive Pay &amp; Benefits</strong> – Be rewarded for your dedication and expertise with a compensation&nbsp;package that truly reflects your value. Our benefits are thoughtfully designed to support your well-being—offering the flexibility, security, and resources you need to thrive both at work and in life. We&nbsp;celebrate success at every level, with meaningful recognition for both individual contributions and team&nbsp;achievements.</p> <p><strong>Health &amp; Wellness</strong><br>• Medical, Dental &amp; Vision<br>• Pharmacy Benefits<br>• Virtual &amp; Mental Health Support<br>• Flexible Spending Accounts (FSAs) &amp; Health Savings Account (HSA)<br>• Supplemental Health &amp; Life Insurance</p> <p><strong>Financial &amp; Legal</strong><br>• 401(k) with Company Match<br>• Employee Referral Program<br>• Prepaid Legal Plans<br>• Identity Theft Protection</p> <p><strong>Work-Life Balance &amp; Perks</strong><br>• Paid Time Off<br>• Pet Insurance<br>• Tuition &amp; Continuing Education Reimbursement</p> <p><br>Join VitalCaring Group and experience a company that invests in you every step of the way!</p> <p>&nbsp;</p> <p><strong>Job Summary<br></strong>At VitalCaring, our team members transform lives and foster hope through genuine&nbsp;caring. As a Care Transition Coordinator (CTC), you will serve as the primary liaison&nbsp;between referral sources, patients and families facing end-of-life or home health needs,&nbsp;and the clinical team. You will support seamless transitions of care by conducting&nbsp;effective sales calls, strengthening relationships, educating partners and families, and&nbsp;coordinating timely referrals. Every encounter reflects our values—trustworthy, capable,&nbsp;compassionate, proactive, and called.</p> <p><strong>Essential Functions</strong></p> <p><strong>Referral Development &amp; Sales Execution</strong></p> <ul> <li>Serve as a liaison between referral sources, patients and caregivers, and the clinical team to ensure seamless coordination through the care transition process.</li> <li>Execute effective, structured sales calls using pre-call planning, rapport building, probing questions, objection handling, and closing techniques.</li> <li>Identify and meet the needs of referral partners through consistent communication and service excellence.</li> <li>Successfully execute weekly, monthly, and quarterly strategies to increase market share and drive referral growth.</li> <li>Initiate, manage, and document consistent sales activities across multiple contacts within each referral source.</li> <li>Achieve established referral and admission goals and contribute to overall organizational growth.</li> </ul> <p><strong>Relationship Building &amp; Collaboration</strong></p> <ul> <li>Build and maintain collaborative working relationships with referral partners, community stakeholders, and internal teams.</li> <li>Represent the organization professionally and tactfully across a variety of healthcare settings.</li> <li>Work in close partnership with clinical and operational leaders to support timely admissions and appropriate patient onboarding.</li> <li>Participate in community outreach, education, and events to increase awareness of services.</li> </ul> <p><strong>Care Coordination Support</strong></p> <ul> <li>Engage patients, caregivers, and hospital care teams to facilitate appropriate, timely home health or hospice transitions.</li> <li>Communicate key patient needs, risks, and updates to internal teams to support safe care delivery.</li> <li>Maintain accurate documentation in CRM and EMR systems to support communication and continuity of care.</li> </ul> <p><strong>Professional Standards</strong></p> <ul> <li>Demonstrate strong time management, organization, and follow-through to meet expectations.</li> <li>Maintain accountability to regulatory requirements, agency policies, and compliance standards.</li> <li>Participate in required meetings, in-services, and professional development activities.</li> <li>Perform additional duties as assigned.</li> </ul> <p><strong>Qualifications</strong></p> <ul> <li>Bachelor’s degree in Healthcare, Business, Marketing, or a related field preferred; equivalent experience accepted.</li> <li>Minimum two years of healthcare or related sales experience; hospice or home health experience preferred.</li> <li>Demonstrated ability to interact professionally with individuals at all levels, both internally and externally.</li> <li>Strong communication, relationship-building, and decision-making skills.</li> <li>Proficient with <strong>Microsoft Office</strong> (Word, Excel, Teams, Outlook) and CRM systems.</li> <li>Ability to work independently, prioritize competing demands, and manage a dynamic schedule.</li> <li>Reliable transportation with current auto liability insurance.</li> </ul> <p><strong>Environmental / Working Conditions</strong></p> <ul> <li>Works primarily in the field conducting visits with referral sources across hospitals, skilled nursing facilities, physician offices, and other community settings.</li> <li>Requires local travel within the service area; occasional adverse weather conditions may be encountered.</li> <li>Flexible schedule required to meet the needs of referral partners.</li> <li>May occasionally participate in patient or family meetings to support education and coordination.<br><br><span style="color: rgb(236, 240, 241);">#AppSales</span></li> </ul>