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Case Management Team Lead ( Amazon or E-commerce)
Lago
MexicoRemote1mo ago
- Employment
- Full-time
- Seniority
- Lead
About the role
Case Management Team Lead Location: Remote, Latam Schedule: Full-time, Monday - Friday. 9AM - 5PM PST Salary: $10 - $20 The Team Lead, Case Management is a first-line people manager accountable for the daily performance of a team of Case Specialists who file, work, and escalate Amazon Seller Support cases on behalf of our clients. This role owns case throughput, resolution quality, and escalation discipline, while coaching Specialists from foundational case handling through complex multi-thread …
Read the full description on the original posting.
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