Case Manager

JOB DESCRIPTION

SUBSTANCE ABUSE CASE MANAGER 

Job Description and Purpose 

The Substance Abuse Case Manager reports directly to the Executive Director. This position is responsible for assisting and supporting residents through the entire treatment experience from admission to discharge. The Case Manager monitors the course of treatment in a proactive manner to minimize the barriers that might compromise the treatment and recovery processes. The Case Manager is responsible for contributing insightful, practical, and meaningful information to the treatment planning process, through running groups and individual assessments. The Case Manager orientates each resident to the program rules, expectations, intent, and routine of the daily treatment schedule. The Case Manager also assists the client with creating an individualized treatment plan that will outline the client’s goals and treatment objectives. 

Major Tasks, Duties and Responsibilities 

o Able to present didactic/psychoeducational groups and workshops 

o Provide weekly individual sessions 

o Develops the Comprehensive Treatment Plan with the input of the client and through participation in treatment planning meetings and process 

o Contacts residents’ family members to set appointments or educate the family on the residents’ current status and/or progress 

o Responsible for reading the shift log at beginning of shift and documenting all necessary information at the end of the shift 

o Documentation of all activities and daily progress of client according to charting standards within a specific timeframe 

o Crisis Intervention 

o Assist, teach and/or supervise clients with general program activities 

o Conduct audits to ensure that compliance procedures are being followed 

o Initiate medical intake and communicate with Headlands Medical regarding client ‘s medical needs 

o Liaison between medical and pharmacy related to client medication needs 

Skills, Knowledge and Competencies Required 

o Knowledge of drug and alcohol dependency, mental health, family systems and various recovery resources in the community such as Smart Recovery/other resources in the community 

o Fully understands and maintains policies regarding professional ethics, including appropriate boundaries and patient confidentiality 

o Basic knowledge of referrals, both in and out of the program 

o Ability to communicate clearly, with clients, staff, peers, supervisors and non-Hillside Mission resources. 

o Must be able to demonstrate leadership abilities and be able to work with and communicate with persons from all educational and cultural backgrounds 

o The Case Manager must demonstrate tact, initiative, resourcefulness, professionalism, enthusiasm, and a non-judgmental attitude 

Minimum Qualifications

Following are the qualifications required to perform the essential functions of this position. Qualifications may be subject to modification based on the Americans with Disabilities Act. 

Specific qualifications may vary based on assignment. 

_____ Must be at least 18 years of age 

_____ Registered/Certified Drug & Alcohol Technician/Counselor preferred _____ Class “C” Driver’s License (if driving for company), otherwise, will need Photo ID. _____ CPR/First Aid certification required, obtain upon employment and maintain current thereafter. _____ Criminal Background Clearance required 

_____ Health Screen required 

_____ CPR Certification 

_____ Negative TB Test Results required 

_____ Develop computer skills adequate to perform word processing duties upon employment. 

Vision, hearing, manual dexterity and hand-eye coordination must be adequate for performance of job duties. Able to sit at a desk, use keyboard, write and physically perform other job duties. Able to move about the facility to observe clients and staff. 

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position. 

Modality Specific Job Responsibilities 

Duties may vary based on assignment. Employees shall receive, concurrent with this job description, the specific orientation necessary for their specific job.