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• Participate in regular data reviews and continuous improvement cycles
• Works under the supervision of the Operations Manager
Qualifications
• Bachelor’s degree preferred (Social Work, Education, Public Administration, or related field)
• Experience in:
o Case management, workforce development, or education programs preferred
o Data entry and reporting systems required
• Strong organizational, documentation, and systems management skills
• Ability to manage multiple priorities and deadlines
• Experience working with opportunity youth preferred
Core Competencies
• Data accuracy and compliance management
• Organization and systems thinking
• Student-centered support and relationship-building
• Time management and multitasking
• Cross-functional collaboration
• Confidentiality and professionalism
What Success Looks Like
• Student data is accurate, complete, and audit-ready at all times
• Recruitment pipeline is actively managed and supports enrollment targets
• Student files (digital and physical) are organized and compliant
• Students receive consistent support and demonstrate measurable progress
• Strong alignment between case management and pathways outcomes
(placement, education, careers)
• All reporting deadlines are met with high-quality data
Yearly Salary $45,000
Exempt

- Employment
- Full-time
About the role
- Provide comprehensive case management, including: o Intake, eligibility verification, and enrollment
- Individual Service Strategy (ISS) development, Individual Education Plan (IEP) and tracking
- Ongoing monitoring of attendance, academic progress, and barriers • Support students in overcoming barriers such as:
- Transportation
- Childcare
- Employment readiness
- Social-emotional needs
- Maintain consistent communication with students and families • Coordinate referrals to internal and external services
- Coordinates weekly/biweekly home visits
- Coordinates Alumni Success by organizing Alum Nights, conducting follow-ups to support continued engagement and progress
- Serve as the primary manager of all student data systems, including: o Federal (DOL YouthBuild reporting systems)
- State (DOL/TEA-related systems, TEFA, as applicable) o Local/internal trackers
- Ensure all data is:
- Accurate
- Timely
- Audit-ready
- Track and maintain key performance indicators, including:
- Enrollment and retention
- Attendance
- Credential attainment (GED, certifications)
- Placement and postsecondary outcomes
- Community outreach and partner engagement
- Information sessions and open houses
- Manage the full recruitment pipeline:
- Inquiry → Application → Enrollment
- Track applicant progress and ensure completion of required documentation.
- Collaborate with staff to meet enrollment targets
• Participate in regular data reviews and continuous improvement cycles
• Works under the supervision of the Operations Manager
Qualifications
• Bachelor’s degree preferred (Social Work, Education, Public Administration, or related field)
• Experience in:
o Case management, workforce development, or education programs preferred
o Data entry and reporting systems required
• Strong organizational, documentation, and systems management skills
• Ability to manage multiple priorities and deadlines
• Experience working with opportunity youth preferred
Core Competencies
• Data accuracy and compliance management
• Organization and systems thinking
• Student-centered support and relationship-building
• Time management and multitasking
• Cross-functional collaboration
• Confidentiality and professionalism
What Success Looks Like
• Student data is accurate, complete, and audit-ready at all times
• Recruitment pipeline is actively managed and supports enrollment targets
• Student files (digital and physical) are organized and compliant
• Students receive consistent support and demonstrate measurable progress
• Strong alignment between case management and pathways outcomes
(placement, education, careers)
• All reporting deadlines are met with high-quality data
Yearly Salary $45,000
Exempt
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