Casual BMW Host

Key Responsibilities

• First Point of Contact: Greet visitors as they arrive at the showroom, ensuring they feel welcome and valued.
• Provide Information: Offer detailed information about our services, products, and showroom offerings to ensure guests are well-informed.
• Guidance & Assistance: Escort guests to their destination within the showroom, providing assistance and answering any questions along the way.
• Administrative Tasks: Perform a variety of administrative duties, including maintaining showroom cleanliness, organizing displays, and ensuring all materials are up to date.
• Customer Service: Create a positive and comfortable environment for all visitors, ensuring their needs are met and that they have an exceptional experience throughout their visit.

Skills Knowledge and Expertise

• Excellent communication and interpersonal skills
• A friendly, approachable, and professional demeanor
• Ability to multitask and handle a variety of tasks simultaneously
• Strong attention to detail and organisational skills
• Previous customer service or administrative experience is a plus, but not required
• A passion for delivering outstanding customer service

Benefits

• Car leasing opportunities for friends and family through a third-party provider
• Employee and customer referral scheme

• Fantastic work environment with newly refurbished staff canteens and outdoor break facilities