CDL Shuttle Driver Harrisburg International Airport

Key Responsibilities

• Greet all guests in a friendly, professional manner upon arrival. 
• Assist passengers with loading and unloading luggage as needed. 
• Provide clear directions and respond to guest inquiries courteously. 
• Proactively identify and assist guests in need of transportation services. 
• Safely transport passengers along designated routes with scheduled pick-up and drop-off locations. 
• Ensure proper use of safety equipment (seat belts, emergency kits, fire extinguishers, etc.) 
• Plan and follow efficient routes using GPS or dispatch instructions 
• Adjust routes based on traffic, weather, or operational needs 
• Communicate delays or changes to dispatch or management promptly 
• Meet delivery or transport schedules while maintaining safety 
• Ensure proper parking and security of vehicle when not in use 
• Operate shuttle vehicles in compliance with all traffic laws and company policies. 
• Maintain a clean, organized, and safe vehicle at all times. 
• Perform daily DOT vehicle inspections and report any safety concerns immediately. 
• Report all accidents, incidents, or maintenance issues promptly to management. 
• Ensure full compliance with DOT, state, and local regulations. 
• Ensure all required permits, licenses, and certifications are valid and up to date 
• Accurately track and record passenger counts and complete required daily/shift reports. 
• Maintain professional communication with guests, clients, and team members at all times. 

Skills, Knowledge and Expertise

• Excellent customer service and communication skills. 
• Ability to interact professionally with a diverse range of guests. 
• Strong situational awareness and problem-solving abilities. 
• Ability to operate commercial vehicles requiring coordination and attention to detail. 
• Ability to sit for extended periods and frequently enter/exit the vehicle. 
• Ability to lift and carry items up to 50 lbs. 

• Must be at least 18 years of age 
• Valid Commercial Driver’s License (CDL) with Passenger Endorsement required 
• Prior commercial or shuttle driving experience preferred 
• Clean driving record in accordance with company standards 
• Ability to work flexible schedules, including weekends and holidays 
• Must successfully pass a background check, in accordance with company policy and applicable laws 
• Must be authorized to work in the Canada and able to provide documentation verifying eligibility, as required by law 

• Frequent standing, walking, and sitting for extended periods 
• Ability to lift up to 50 lbs 
• Frequent entering and exiting of vehicle 

• Work performed both indoors and outdoors depending on location 
• Exposure to varying weather conditions 
• Fast-paced, customer-facing environment requiring attention to safety and service  

Benefits

• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family. 
• Life and AD&D:  Basic Life and Accidental Death Insurance to secure your future with essential protection for you and additional options for your loved ones. 
• Short-Term Disability (STD): Income protection when you need time to recover. 
• Long-Term Disability (LTD): Available based on employee group, offering extended support when life takes a turn. 
• Employee Assistance Program (EAP): Confidential support for mental health, financial, legal advice, and more for everyone in your home 
• Registered Retirement Savings Plan (RRSP): Build your future with employer-supported retirement savings (based on employee group). 
• Paid Vacation: Enjoy well-deserved time off to relax, travel, or spend time with family. 

• If this position is union‑represented, employment terms, benefits, and conditions are governed by the applicable Collective Bargaining Agreement (CBA).