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About the role
<div class="content-intro"><p>We want people to look + feel amazing. “Look good feel good” isn’t just a cute phrase around here. We make it happen, in real life, every single day. It’s all about innovation, personalization, and connection. No two people are ever alike, and neither are their treatments. We have high standards. Our treatments are curated from nothing but the best. We believe chic and high-end should still be friendly and approachable. This is OrangeTwist. Your treatment shop. </p>
<ul>
<li>24 locations and growing</li>
<li>7 different types of treatments in 1 shop</li>
<li>Our current eNPS (Employee Net Promoter Score) score of 75—<strong>Exceptional, world-class score</strong>— Extremely high employee's satisfaction and loyalty, showcasing a strong and positive work culture.</li>
</ul></div><p><span class="TextRun Highlight SCXW15914131 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW15914131 BCX0" data-ccp-parastyle="Normal (Web)">This is a pipeline job posting. While this position may not be immediately available, qualified candidates will be considered for future openings as they arise.</span></span></p>
<p><span class="TextRun Highlight SCXW15914131 BCX0" lang="EN-US" data-contrast="none"><span class="NormalTextRun SCXW15914131 BCX0" data-ccp-parastyle="Normal (Web)">As a Center Manager, you will </span><span class="NormalTextRun SCXW15914131 BCX0" data-ccp-parastyle="Normal (Web)">be responsible for</span><span class="NormalTextRun SCXW15914131 BCX0" data-ccp-parastyle="Normal (Web)"> overseeing the day-to-day operations at </span><span class="NormalTextRun SpellingErrorV2Themed SCXW15914131 BCX0" data-ccp-parastyle="Normal (Web)">OrangeTwist</span><span class="NormalTextRun SCXW15914131 BCX0" data-ccp-parastyle="Normal (Web)"> Center, one location. You will lead a team of employees, ensure excellent customer service, drive sales and profitability, and </span><span class="NormalTextRun SCXW15914131 BCX0" data-ccp-parastyle="Normal (Web)">maintain</span><span class="NormalTextRun SCXW15914131 BCX0" data-ccp-parastyle="Normal (Web)"> a well-organized and efficient store environment. This role requires strong leadership, managerial skills, and a deep understanding of operations.</span></span></p>
<p><strong><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Locations:</span></strong></p>
<ul>
<li><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">1101 Shoal Creek m120, Highland Village, TX 75077</span></li>
<li><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">5331 E. Mockingbird Ln, Suite 130, Dallas, TX 75206</span></li>
<li><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">8701 University Dr., Bldg D Suite 150, McKinney, TX 75023</span></li>
<li><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">3062 Texas Sage Trail, Fort Worth, TX 76177</span></li>
<li><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">5925 Convair Dr #545, Fort Worth, TX 76109</span></li>
<li><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">18851 University Blvd, Sugar Land, TX 77479</span></li>
<li><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">5160 Buffalo Speedway, Houston, TX 77005</span></li>
</ul>
<p><strong><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Schedule: </span></strong><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">5 days a week, <span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">minimum 4 weekend days a month</span></span></p>
<p><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW192373331 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><strong><span class="EOP SCXW120730445 BCX0" data-ccp-props="{"134233117":true,"134233118":true}"><span class="EOP SCXW165702180 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">Compensation:</span></span> </strong><span class="Apple-converted-space">T</span>otal compensation of $150k-$250k salary, based on performance</span></span></p>
<p><strong><span class="EOP SCXW125728838 BCX0" data-ccp-props="{"134233117":true,"134233118":true}">What You Will Do:</span></strong></p>
<ul>
<li>Meets and exceeds company revenue goals and KPIs.</li>
<li>Directs, implements, and maintains guest experience and service standards; efficient and professional guest check-in, friendly and educated team members, comfort and cleanliness of procedure rooms and lobby and resolves guest problems and complaints as needed</li>
<li>Develops, implements, and maintains programs/processes to enhance guest satisfaction and ensure front office operations are efficient and profitable</li>
<li>Provides day-to-day guidance and oversight of subordinates; actively works to promote and recognize performance, identifying problem areas and taking corrective actions</li>
<li>Develop team and hold accountable to the achievement of product and service sales and profitability goals</li>
<li>Prepares accurate and timely reports and correspondence as needed; responds to corporate requests</li>
<li>Submit schedule and staff hours to Regional Director for approval to ensure proper payroll management and adequate center coverage.</li>
<li>Establishes, modifies, implements, and monitors systems and procedures to enhance timely and efficient workflow</li>
<li>Ensures Center operations are maintained through appropriate planning and implementation of operations processes including; ordering supplies, inventory, security system, overall cleanliness, equipment maintenance and compliance with OSHA regulations.</li>
<li>Schedule education trainings and workshops with vendors and clinical operations, as needed, to provide staff with continuing education.</li>
<li>Utilize marketing tools to generate new business and host successful events.</li>
<li>Be aware of and comply with all federal, state and local labor and employment laws applicable to employees at the Center including licensure of Estheticians, Nurse Practitioners, Physicians Assistants and Registered Nurses</li>
</ul>
<p><strong>Qualifications</strong><strong>: </strong></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="1" data-aria-level="1"><span data-contrast="none">College Degree or equivalent.</span><span data-ccp-props="{"335559738":0,"335559739":0}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="2" data-aria-level="1"><span data-contrast="none">Minimum 2 experience as Center Manager, Store Manager, or similar role</span><span data-ccp-props="{"335559738":0,"335559739":0}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="3" data-aria-level="1"><span data-contrast="none">Minimum 2 experience in leadership </span><span data-ccp-props="{"335559738":0,"335559739":0}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="35" data-list-defn-props="{"335552541":1,"335559684":-2,"335559685":720,"335559991":360,"469769226":"Symbol","469769242":[8226],"469777803":"left","469777804":"","469777815":"hybridMultilevel"}" data-aria-posinset="4" data-aria-level="1"><span data-contrast="none">Minimum 1 year experience in Medspa or similar (Preferred)</span><span data-ccp-props="{"335559738":0,"335559739":0}"> </span></li>
</ul><div class="content-conclusion"><div><strong>Perks</strong></div>
<div>
<ul>
<li>Forward-thinking, transparent, and inclusive company culture</li>
<li>Competitive salary, incentive plan, generous paid time off, sick time, and paid holidays</li>
<li>Comprehensive benefits package including medical, dental & vision insurance</li>
<li>401k employee contributions, FSA, and dependent care options</li>
<li>Continuing education with our own University</li>
<li>Employee referral bonus program, employee resource groups, and professional development</li>
<li>All benefits dependent on role and eligibility</li>
</ul>
<p><span data-teams="true">We’re accepting applications on an ongoing basis and will continue reviewing candidates until the role is filled.</span></p>
</div>
<div>All candidate email communication will be done through an @orangetwist.com email address. If you ever receive communication regarding a job posting from an entity that does not match that or seems concerning, please contact <a href="mailto:Recruiting@orangetwist.com">Recruiting@orangetwist.com</a>.</div>
<div> </div>
<div>OrangeTwist is a leading national Aesthetic treatment with a mission to make our clients look + feel amazing. OrangeTwist is “your treatment shop for body, face, and skin,” offering curated treatments including Botox + fillers, CoolSculpting, HydraFacial, lasers, micro-needling, skin and scalp care, and more.</div>
<div> </div>
<div>We recognize that the key to success lies in valuing the minds, experiences and perspectives of people from all walks of life. OrangeTwist is proud to value diversity and be an equal opportunity employer. Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, we will consider for employment qualified applicants with arrest and conviction records. OrangeTwist is an E-Verify employer.</div>
<div> </div>
<div>GDPR & CCPA disclosure notice <a href="https://orangetwist.com/privacy/">here</a>.</div></div>
Perks & benefits
- 401k
- Vision Insurance
- Paid Time Off
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