Centre Manager

Main Duties and Responsibilities

• Create a positive atmosphere for students, and motivate staff effectively,
• Hold daily senior staff briefings,
• Monitor performance of all staff,
• Ensure staff appraisals are carried out,
• Respond to emergencies at all times,
• Maintain proper levels of student discipline, safety and welfare,
• Maintain a professional working relationship with staff and clients,
• Maintain close control over expenditure,
• Conduct necessary inductions for all staff, group leaders and students,
• Allocate and monitor accommodation,
• Establish and maintain clear communication lines with TMU staff,
• Regularly meet with Group Leaders, staff and TMU staff,
• Answer all requests promptly,
• Implement client feedback as needed.

Person Specifications

• Experience working on a successful summer camp/residential programme,
• Excellent communication and interpersonal skills,
• Experience working with budgets,
• Flexibility and adaptability,
• Experience and the ability to lead and motivate staff to maximize performance.

• Have previous management experience in a language school,
• Hold a valid First Aid qualification,
• Are familiar with the Long Island University Campus, and other NY attractions.

• Your experience with team leadership; how many people have you managed and what was the nature of their responsibilities?
• Organizing events/programme management. Explain the scope and scale of the events you have managed.
• Experience with tourism or tourist-related activities.

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