Channel Partnerships Manager

• Help open new routes to market through trusted and credible partner brands. 
• Support partners in promoting Reward Gateway solutions to their customers. 
• Contribute to a partnership ecosystem that enhances client value, reach, and adoption. 
• Ensure partners have the tools, training, and content they need to succeed. 

• Performance related bonus
• A flexible holiday plan of up to 40 days per year  
• £400 a year Wellbeing Allowance  
• Private Medical Insurance  
• Allowance for professional development books, E-books, and podcasts  
• Contributory pension scheme 
• Employee, friends and family discounts across 1200+ retail, hospitality and lifestyle brands   

What You’ll be Doing:

• Deliver partner onboarding and provide ongoing training, content, and product updates. 
• Ensure partners are fully equipped with one-pagers, sales materials, demos, and positioning guidance. 
• Maintain partner documentation and support resources. 

• Assist in planning and executing joint marketing campaigns with partners. 
• Coordinate with Marketing and Sales to support vertical or sector-specific initiatives. 
• Track performance of campaigns and identify areas for optimisation. 

• Act as day-to-day contact for operational and commercial queries. 
• Build strong working relationships with mid-level partner stakeholders. 
• Support quarterly business reviews and performance updates. 

• Monitor partner activity, opportunity flow, and engagement. 
• Identify potential issues and escalate to the Senior Channel Partnerships Manager. 
• Produce partner reports, dashboards, and insights to support commercial decisions. 

• Conduct research, pre-qualification, and pipeline build for potential new partners. 
• Help prepare presentations, proposals, and commercial materials. 
• Support contracting, onboarding, and initial activation processes. 

Experience and Skills You Need in this Role:

• Proven experience in partnerships, channel marketing, business development, Client Success, or similar roles. 
• Experience working in B2B or B2B2C environments (Tech, SaaS, HR Tech, Telecoms, Financial Services an advantage). 
• Strong understanding of partner enablement, joint marketing, or commercial operations. 
• Experience working cross-functionally in a fast-paced environment. 
• Relationship builder - proven ability to create strong partnerships at operational and commercial levels. 
• Organised & structured - track records of managing multiple partners, tasks, and deadlines. 
• Commercially aware - understands the link between partner activity and revenue outcomes. 
• Detail-oriented - comfortable producing reports, insights, and partner documentation. 
• Collaborative - works well with Sales, Marketing, Product, and Commercial Excellence. 
• Clear communicator - excellent writing, presentation, and interpersonal skills. 

The Interview Process:

• Telephone interview with Talent Acquisition Partner
• First interview with Director of Strategic Partnerships
• Take-home assessment
• Final interview with Director of Strategic Partnerships and a member of the Strategic Partnerships team