Chief Baker

Key Responsibilities

• Effectively manages the production and delivery of bakery items for all food outlets, always ensuring compliance with Company recipes and picture presentation as the minimum standard.
• Always ensures product quality through tasting and managing and participating in mise en place during production periods.
• Demonstrates knowledge of new trends and production methods and regularly seeks guidance from the Executive Chef on implementing suggestions.
• Always ensures that section recipe files are maintained and available to staff.
• Effectively manages the Bakery galley staff during all operational activities and service periods, ensuring adherence to Company standards.
• Conducts daily briefings with the Bakery galley team to discuss the previous day's operational performance and efficiency, and upcoming production and events.
• Always participates in daily meetings with Galley management to review the previous day's operational efficiency; offers suggestions for improvement.
• Participates in the Executive Chef's and Food and Beverage Director's meetings as appropriate.
• Observes each crewmember’s performance using the relevant role description as a guide and delivers prompt and appropriate correction, improvement, or reinforcement. Coaches and develops skilled, engaged team members to become the Consummate Host.
• Identifies top performers and mentors them for career advancement or promotion.
• Regularly collaborates with the Executive Chef to provide constructive and consistent appraisals to encourage Bakery galley staff to achieve their highest potential and advance as appropriate.
• Always monitors costs and expenditures of Bakery operations, and controls production levels, targets, and par levels to ensure they fall within the established budget.
• Always monitors consumption trends in the various outlets and sets production levels accordingly, consistently informing the Executive Chef of changes within an appropriate time frame.
• Always ensures that products are utilized for their intended application and that staff are monitored during production periods to ensure compliance.
• Cultivates and demonstrates effective working relationships with relevant internal customers and departments.
• Always ensures options are available for passengers with special dietary requirements/requests (gluten-free options, etc.).
• Always prepares special-occasion bakery items, including decorative items, as requested.

Skills, Knowledge & Expertise

• Degree in Bakery from a recognized culinary institution or three-year apprenticeship in lieu thereof.
• Minimum of 10 years experience in high-volume bakery operations from hotels/resorts or cruise ships.
•  At least 2 years of experience as Chief Baker or equivalent role or at least 5 years as Chef De Partie Baker onboard cruise ships.
• Solid knowledge of international bakery recipes/preparation, USPH requirements, food safety and waste management.
• Cruise ship experience is strongly preferred.
• Strong supervisory and training skills.
• Fluent English language skills both verbal and written.
• Understanding of the foundation of guest service; ability and willingness to deliver outstanding service to our guests. 
• Motivation to excel in all aspects of job duties and responsibilities. 
• Personable communicator with outstanding social skills and a warm, friendly, and caring personality. 
• Ability to continuously surprise and delight guests throughout their cruise experience. 
• Commitment to establish and maintain courteous and professional working relationships in a diverse cultural environment.

Additional Information

• A competitive salary package. 
• Your own comfortable single cabin - your private space to relax and recharge. 
• Company-paid travel to and from the ship, so you can focus on the journey ahead. 
• Access to exclusive areas and benefits onboard (depending on the rank and occupational group). 
• A vibrant recreation and welfare program designed to support your well-being and work-life balance. 
• Access to exceptional learning and development opportunities to grow your skills and advance your career. 
• The chance to travel the world, exploring exciting destinations while doing what you love. 
• A welcoming, inclusive, and dynamic work environment where your contributions are valued.