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C
Claims Adjuster, Emerging Risks - 12 Month FTC
CFC
UK - LondonHybrid4mo ago
About the role
About the role
- Ensure our claims department continues to deliver outstanding TPA services for capacity providers, always upholding Treating Customers Fairly (TCF) and Conduct Risk principles.
- Proactively manage claims from first notification of loss to settlement, analysing coverage, legal liability, and quantum within delegated authorities.
- Build strong relationships with policyholders, brokers, underwriters, and capacity providers—delivering a customer experience that sets us apart.
- Guarantee prompt, accurate reserving, pursue third-party recoveries, and minimize claims leakage.
- Identify and escalate key issues to the Emerging Risks Claims Manager and Claims Director as needed.
- Support the Emerging Risks Claims Manager, Claims Director, and the wider claims team, collaborating closely with underwriters and providing valuable feedback on claims trends and product development.
About you
- CII qualification (or working towards it)
- Excellent verbal and written communication skills
- A confident grasp of insurance policy wordings across multiple territories
- Experience with ECF (a strong advantage)
Core Values
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