Client Account Executive - Polish Speaker

<h2 data-path-to-node="2"><span style="font-size: 14pt;">Company Overview</span></h2> <p data-path-to-node="3">At Redpin we simplify life's most important payments. Buying a new property overseas can be a stressful time, especially when it comes to moving your money. Through our Currencies Direct and TorFX brands we've been helping people do just that for over 25 years. With recent investment we're now on a mission to build a new range of digital products and services that will make moving money Internationally for Real Estate purchases even easier. We’re on a mission to become the solution for Real Estate &amp; B2B payments everywhere. To do this, we are transitioning our business from a horizontal FX platform to a verticalized, embedded software company, as we look to the future and Redpin 2.0.</p> <h2 data-path-to-node="4"><span style="font-size: 14pt;">About the Role</span></h2> <p data-path-to-node="5">Are you seeking an opportunity to have an impact, innovate through your problem solving, and grow professionally? We’re now seeking a Client Account Executive to be based out of our La Zenia office.&nbsp;In this role, you will be at the forefront of client interactions and quotation inquiries for our diverse international portfolio in the Costa Blanca region. While we are deeply embedded in the property sector, your focus extends far beyond just real estate transactions. You will look after our clients' ongoing, day-to-day foreign exchange requirements and general inquiries. Your primary responsibilities include engaging with clients, delivering persuasive pitches, managing <span class="citation-222 citation-223 citation-end-223">registrations, and ensuring efficient resource allocation. You will also identify and cultivate trading opportunities and see them through to execution. </span><span class="citation-220 citation-221 citation-end-221">Your performance will be crucial in achieving and surpassing both sales targets and Key Performance Indicators (KPIs) established by the organization. Your contribution will</span><span class="citation-220 citation-end-220"> play a vital role in our success and </span>the long-term satisfaction of our valued clients.</p> <p>&nbsp;</p> <p>&nbsp;</p> <h2 data-path-to-node="8"><span style="font-size: 14pt;">What You’ll Do</span></h2> <ul data-path-to-node="9"> <li> <p data-path-to-node="9,0,0"><strong data-path-to-node="9,0,0" data-index-in-node="0">Client Engagement &amp; Relationship Management:</strong> Act as the primary office-based point of contact, managing inbound inquiries from walk-in clients, phone calls, and emails. Deliver compelling service pitches, handle daily client requirements, and guide them smoothly through registration and account allocation.</p> </li> <li> <p data-path-to-node="9,1,0"><strong data-path-to-node="9,1,0" data-index-in-node="0">Trade Execution &amp; Revenue Growth:</strong> Identify proactive trading opportunities within our database and incoming leads—catering to both one-off property payments and regular, day-to-day transfer needs—and follow through to successful client currency trades to achieve targets.</p> </li> <li> <p data-path-to-node="9,2,0"><strong data-path-to-node="9,2,0" data-index-in-node="0">Ongoing Account Support:</strong> Address daily client queries, resolve issues, and maintain comprehensive, updated records within our CRM system to ensure excellent ongoing service.</p> </li> <li> <p data-path-to-node="9,3,0"><strong data-path-to-node="9,3,0" data-index-in-node="0">Operational Administration:</strong> Handle general administrative duties essential to the day-to-day workflow and seamless running of the La Zenia office.</p> </li> </ul> <h2 data-path-to-node="10"><span style="font-size: 14pt;">What You’ll Need</span></h2> <ul data-path-to-node="11"> <li> <p data-path-to-node="11,0,0"><strong data-path-to-node="11,0,0" data-index-in-node="0">Sales &amp; Customer Experience:</strong> Proven track record in a sales or customer service environment, with a demonstrable history of meeting or exceeding targets and managing ongoing customer relationships.</p> </li> <li> <p data-path-to-node="11,1,0"><strong data-path-to-node="11,1,0" data-index-in-node="0">Language Mastery:</strong> Fluency in both <strong data-path-to-node="11,1,0" data-index-in-node="34">English and Polish</strong> is essential. You must be completely comfortable conducting business, delivering pitches, and handling financial conversations in both languages to support our core international clientele.</p> </li> <li> <p data-path-to-node="11,2,0"><strong data-path-to-node="11,2,0" data-index-in-node="0">Numerical Literacy:</strong> Confidence working with numbers, exchange rates, and financial figures under fast-paced market conditions.</p> </li> <li> <p data-path-to-node="11,3,0"><strong data-path-to-node="11,3,0" data-index-in-node="0">Communication &amp; Collaboration:</strong> Excellent interpersonal skills with the ability to operate with high autonomy while seamlessly embracing a supportive team culture.</p> </li> <li> <p data-path-to-node="11,4,0"><strong data-path-to-node="11,4,0" data-index-in-node="0">Organisational Skills:</strong> A strong work ethic paired with the organizational skills required to manage a high volume of diverse client requests and administration simultaneously.</p> </li> </ul> <h2 data-path-to-node="12"><span style="font-size: 14pt;">Bonus Points</span></h2> <ul data-path-to-node="13"> <li> <p data-path-to-node="13,0,0"><strong data-path-to-node="13,0,0" data-index-in-node="0">Multilingual Advantage:</strong> While English and Polish are required, fluency in <strong data-path-to-node="13,0,0" data-index-in-node="74">Spanish</strong> or any other additional languages is a major plus to help us serve our highly cosmopolitan demographic.</p> </li> <li> <p data-path-to-node="13,1,0"><strong data-path-to-node="13,1,0" data-index-in-node="0">Industry Background:</strong> Previous experience within FinTech, FX, PropTech, banking, or customer-centric financial services.</p> </li> <li> <p data-path-to-node="13,2,0"><strong data-path-to-node="13,2,0" data-index-in-node="0">Market Knowledge:</strong> Familiarity with the Costa Blanca expatriate community and the typical day-to-day financial needs of international residents.</p> </li> </ul> <h2 data-path-to-node="14"><span style="font-size: 14pt;">What We Offer</span></h2> <ul data-path-to-node="15"> <li> <p data-path-to-node="15,0,0"><strong data-path-to-node="15,0,0" data-index-in-node="0">Impactful Ownership:</strong> A fast-paced role where you are the face of the company, directly driving revenue and helping clients manage their international lifestyle and investments.</p> </li> <li> <p data-path-to-node="15,1,0"><strong data-path-to-node="15,1,0" data-index-in-node="0">Dynamic Environment:</strong> Work in our established La Zenia hub, interacting daily with a diverse, international demographic.</p> </li> <li> <p data-path-to-node="15,2,0"><strong data-path-to-node="15,2,0" data-index-in-node="0">Global Ecosystem:</strong> Benefit from the backing, training, and career progression opportunities of a leading international payments group.</p> </li> </ul> <p data-path-to-node="16">If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world of PropTech forward, together.</p> <p>&nbsp;</p>