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- Employment
- Full-time
About the role
Key Responsibilities
- Promote excellent relationships with customers to ensure product and market needs are well understood and providing support to the internal and external sales team in commercial negotiations
- Contribute to the creation of compelling product marketing material (White papers, presentations)
- Contribute to the completion of Technical Sales Responses
- Provide training internally and to distributors on the Adaptix DT Medical and Veterinary systems
- Manage and Collect high quality image data to promote key system benefits
- Deliver engaging training sessions to ensure high levels of customer satisfaction
- Collaborate with Service and R&D to efficiently and effectively resolve customer issues
- Deliver engaging product demonstrations to promote the benefits of the Adaptix Medical and Vet Systems
- Collate and share customer feedback to enhance future system development
- Support clinical trials and studies in conjunction with the R&D team and external clinical partners
Skills, Knowledge and Expertise
- Core Radiography knowledge, and image interpretation requirements
- An understanding of learning styles to meet customer needs
- Ability to work independently and to be self motivated
- Problem solving nature, being ability to work through challenges under pressure
- Ability to react to changing working requirements
- Highly effective presenters; able to use PowerPoint to create impactful presentations
- Ability to communicate on a broad level within the organization and customer environment
- Detail focus with the tenacity to see tasks through to their successful completion
- Experience of product support within the radiology domain
- Delivering impactful Product demonstrations
- Delivering Applications Training in a Clinical Environment
- Development of Training Material
- Successful track record of maintaining high customer satisfaction
- Providing Product Management/Development with concise and effective feedback on image quality and system functionality improvements
- Successful management of customer satisfaction challenges
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