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About the role
<h2> </h2>
<h2><strong>About Arena:</strong></h2>
<p>Arena is a Series A company backed by top-tier investors such as CRV, Redpoint and Craft Ventures. Arena offers a unique work environment and the chance to collaborate with diverse teammates across multiple countries, with a culture of ownership (autonomy, growth, and responsibility). </p>
<p>We are a startup created in Silicon Valley with a mission to build communities for creators, publishers and brands with the power of AI. Companies using Arena include Disney, Reuters, Fox, Red Bull and NFL. We have +2,000 customers in 150 countries and with +50M users having conversations on Arena per month and engaging with our Agent AI.</p>
<p>Sometimes you're stuck in a job that doesn't make sense. Refactoring code from ages ago, the stack is miles away from what it's supposed to be. If you love a good challenge, enjoy solving meaningful problems, and want to be a part of one of the fastest-growing AI startups in the Silicon Valley — then Arena is the company you're looking for.</p>
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<p> </p>
<h2><strong>The challenges:</strong></h2>
<ul>
<li>Real-time messaging infrastructure supporting 100,000 concurrent users per customer application;</li>
<li>High performance systems with API responses in the 10ms range;</li>
<li>Highly scalable architecture using auto-scaling policies, distributed systems and container orchestration;</li>
<li>High availability infrastructure powering homepages of some of the most visited websites and apps on the internet;</li>
<li>Managing distributed databases for our Data Platform storing every user engagement;</li>
<li>Building infrastructure that enables product teams to ship fast with reliability and observability.</li>
</ul>
<p> </p>
<h2><strong>Our Stack:</strong></h2>
<ul>
<li>AWS;</li>
<li>DigitalOcean;</li>
<li>Terraform;</li>
<li>Docker;</li>
<li>GitHub & GitHub Actions;</li>
<li>Node;</li>
<li>React;</li>
<li>TypeScript;</li>
<li>Vercel;</li>
<li>Datadog;</li>
<li>CloudWatch;</li>
<li>Kong API Gateway;</li>
<li>Cloudflare;</li>
<li>Varnish.</li>
</ul>
<p> </p>
<h2><strong>Work Experience:</strong></h2>
<ul>
<li style="font-weight: 400;">
<p>3–5 years of relevant DevOps / Infrastructure / SRE experience.</p>
</li>
</ul>
<p> </p>
<h2><strong>Must-Have Experience:</strong></h2>
<ul>
<li><strong>AWS infrastructure</strong> experience with:
<ul>
<li>ECS (Fargate);</li>
<li>Lambda;</li>
<li>RDS (PostgreSQL);</li>
<li>DocumentDB (MongoDB compatible);</li>
<li>S3;</li>
<li>CloudFront;</li>
<li>API Gateway;</li>
<li>WAF;</li>
<li>SES;</li>
<li>IAM;</li>
<li>VPC networking.</li>
</ul>
</li>
<li>Infrastructure as Code using <strong>Terraform</strong>;</li>
<li>CI/CD pipelines using <strong>GitHub Actions</strong> (or similar);</li>
<li>Containerization using <strong>Docker</strong> and container orchestration with <strong>ECS</strong>;</li>
<li>Strong networking fundamentals: <strong>load balancers, DNS, VPNs, firewalls, CDNs</strong>;</li>
<li>Monitoring and observability using <strong>Datadog, CloudWatch, Prometheus or similar</strong>;</li>
<li>Database operations with <strong>MongoDB/DocumentDB and PostgreSQL</strong>;</li>
<li>Fluent written and spoken English.</li>
</ul>
<p> </p>
<h2><strong>Nice-to-Have Experience:</strong></h2>
<ul>
<li>Kong API Gateway or other gateway technologies (NGINX, Envoy);</li>
<li>DigitalOcean infrastructure;</li>
<li>Varnish cache configuration and CDN optimization;</li>
<li>FinOps and cloud cost optimization;</li>
<li>Cloudflare DNS/CDN management;</li>
<li>Serverless frameworks for Lambda deployments; </li>
<li>OpenVPN configuration and administration;</li>
<li>Experience with high-scale systems (1M+ concurrent connections).</li>
</ul>
<p> </p>
<h2><strong>Example Projects You’ll Be Working on:</strong></h2>
<ul>
<li style="font-weight: 400; line-height: 1.5;"><span style="font-weight: 400;">Build fully redundant production environment with automated switchover capabilities;</span></li>
<li style="font-weight: 400; line-height: 1.5;"><span style="font-weight: 400;">Build fully automated CI/CD pipeline;</span></li>
<li style="font-weight: 400; line-height: 1.5;"><span style="font-weight: 400;">Build fully automated production scaling system;</span></li>
<li style="font-weight: 400; line-height: 1.5;"><span style="font-weight: 400;">Build fully automated monitoring and early-warning systems;</span></li>
<li style="font-weight: 400; line-height: 1.5;"><span style="font-weight: 400;">Implement SOC 2 / ISO 27001 compliance;</span></li>
<li style="font-weight: 400; line-height: 1.5;"><span style="font-weight: 400;">Monitor and maintain systems security and data privacy.</span></li>
</ul>
<p> </p>
<p> </p>
<h2><strong>We also have some sweet perks like:</strong></h2>
<p>🔥 Be a part of the team in Silicon Valley and join a global team</p>
<p>💪 A team of exceptional engineers leading the cutting-edge AI Agents.</p>
<p>💶 Competitive salary package & benefits</p>
<p>⛱️ 4 weeks of paid time-off</p>
<p>📖 Learning and Development budget</p>
<p>🚀 Key moment to join Arena in terms of growth and opportunities</p>
<p>💻 Ability to put your stamp on real-world AI applications that serve millions of users.</p>
<p>📚 Fast-learning environment, entrepreneurial and strong team spirit</p>
<p>🌍 Multiple nationalities: cosmopolite & multi-cultural mindset</p>
<p>💆♀️ Our people matter, work-life balance is important at Arena</p>
<p> </p>
Perks & benefits
- Paid Time Off
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