Cluster Sales Manager (m/w)

Key Responsibilities

• Attend internal Meetings and Conference Calls, and Client Appointments and Client Events in the absence primarily of the Cluster Director of Sales & Marketing.
• Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
• Conduct site inspections.
• Adhere to the Corporate SOP’s.
• Follow-up of tentative bookings in the assigned markets.Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of the hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales & Marketing in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales & Marketing with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Cross Sell other Kempinski Hotels. 
• Aim to achieve the Company Sales Vision.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database always.
• Understand, and follow the Company Sales Vision.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel. 

Skills, Knowledge and Expertise

• Local language – excellent oral and written skills (as applicable)
• English – excellent oral and written skills
• Additional language - beneficial

• Planning/organization
• Adaptability
• Flexibility
• Initiative
• Negotiation skills
• Selling skills
• Innovative ideas

• People Oriented
• Passionate for European luxury
• Entrepreneurial
• Straightforward
• Interest to develop in the Sales department, communication, attention to details
• Organizational skills
• Problem solving & decision making

Benefits

• Living and working in the heart of alpine Central Switzerland
• Diverse creative opportunities
• Pleasant working atmosphere in a young and dynamic team
• International career prospects and development opportunities
• Outstanding employee benefits in all Kempinski Hotels, among others
• Extensive range of meals in our staff restaurant
• Free WLAN and parking spaces