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Cold Caller - Home Care

Global Pacific Support

WorldwideRemote9mo ago

About the role

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About Us

Global Pacific Support is proud to partner with a respected home care provider dedicated to improving the lives of seniors and families through compassionate, professional in-home care services. Together, we are expanding our outreach efforts and seeking motivated cold callers to help connect families with the care they need.

Role Overview

As a Cold Caller, you’ll be the first point of contact, introducing potential clients to our trusted home care services. Your mission is to spark interest, build rapport, and schedule follow-up appointments for our care team.

This role is perfect for individuals who are personable, persuasive, and passionate about making a meaningful difference in people’s lives.

Responsibilities

  • Conduct outbound calls to prospective clients from targeted lists.
  • Clearly communicate the value of home care services with professionalism and empathy.
  • Overcome objections while maintaining a positive and respectful approach.
  • Schedule appointments or pass qualified leads to the client’s care coordinators.
  • Accurately document call outcomes and maintain updated records.

Requirements

Qualifications

  • Prior experience in sales, customer service, or cold calling (preferred).
  • Excellent communication and active listening skills.
  • Confidence in engaging with individuals over the phone.
  • Self-motivated and able to work independently from home.

Benefits

What We Offer

  • Competitive hourly pay plus performance-based incentives.
  • Flexible work schedule.
  • Comprehensive training and ongoing support.
  • Opportunity to contribute to a mission-driven organization that cares for people in need.

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