Commercial Director - Fintech

Key Responsibilities

• Develop and execute the commercial and go-to-market strategy for fintech, PSP, and MSB solutions across FI, NBFI, payment provider segments.
• Identify market opportunities, customer trends, and competitive positioning to drive revenue growth and market expansion.
• Design scalable sales and distribution strategies aligned with company objectives and regulated market requirements.
• Lead commercial planning, forecasting, pipeline management, and KPI reporting to ensure consistent target achievement.
• Drive strategic growth initiatives within FX, international payments, embedded finance, PSP, and MSB channels.

• Build, lead, and develop high-performing commercial teams across business development, sales, partnerships, and fintech channels.
• Provide leadership across commercial functions, ensuring strong market positioning, strategic growth, and operational alignment.
• Create effective sales structures, onboarding frameworks, and measurable KPI environments to maximise performance and accountability.
• Establish clear commercial processes, sales governance, and enablement tools to support scalable growth.
• Lead and develop a high-performing relationship management function, ensuring strong client engagement, strategic partnership growth, and exceptional stakeholder management across fintech, PSP, MSB, and financial institution relationships.
• Foster a high-performance culture through coaching, performance management, regular reviews, and career development initiatives.
• Drive energy, engagement, and accountability while promoting a collaborative and commercially focused environment.

Skills, Knowledge and Expertise

• Proven leadership experience within fintech, FX, payments, PSP, or MSB environments.
• Strong background in go-to-market strategy, sales-organisation design, and commercial leadership.
• Demonstrated success building and scaling high-performing commercial teams.
• Deep understanding of FX markets, international payments, PSP operations, MSB models, treasury solutions, and fintech ecosystems.
• Experience working with regulated financial institutions, NBFIs, PSPs, MSBs, and corporate clients.
• Strong commercial acumen with experience in pricing, commercial structuring, and revenue optimisation.
• Ability to operate effectively within regulated environments, balancing growth with governance and compliance requirements.
• Strong analytical, strategic thinking, and stakeholder management capabilities.
• Excellent communication, leadership, and negotiation skills.
• Experience using CRM platforms, sales enablement tools, and KPI reporting frameworks.
• Adaptable, entrepreneurial, and highly motivated with a strong work ethic and growth mindset.
• Excellent verbal and written communication skills.
• A true team player with a winning mentality and strong work ethic committed to continuous improvement and high performance.
• Adaptable, tenacious and flexible who can perform under pressure.

Benefits

• 🌴 Time to Recharge

  •  25 days’ annual leave, plus bank holidays 
  •  An extra day off for your birthday 
  •  Holiday loyalty scheme rewarding long-term service 
  •  Work abroad scheme for added flexibility 

• 💰 Financial Wellbeing

  •  Competitive pension scheme via salary exchange 
  •  Annual discretionary bonus scheme (eligible after probation) 
  •  Financial education, planning & coaching platform 
  •  Interest-free Season Ticket Loan for London travel 
  •  Salary exchange nursery fee scheme 

• 🩺 Health & Wellbeing

  •  Life Insurance 
  •  Healthcare platform including: 
    •  Cashback on dental, optical & physio 
    •  Virtual GP access 
    •  Mental health and stress support helplines 
    •  Additional wellbeing resources 

• 👶 Family & Lifestyle Support

  •  Enhanced parental leave 
  •  Cycle to work scheme 
  •  Flexible benefits that support everyday life 

• 🚀 Growth & Career Development

  •  Career development and progression tools 
  •  Opportunities to grow within a fast-scaling international business 

• 🎉 A Great Team Culture

• We will review your application and come back to you as soon as possible.
• You must be eligible to work in the UK to be considered for this position.
• Full background checks will be carried out