Commercial Insurance Account Manager - Real Estate

<p style="line-height: 1.1;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Come join our team!</span></p> <p style="line-height: 1.1;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">There are many reasons why EPIC Insurance Brokers &amp; Consultants has become one of the fastest-growing firms in the insurance industry. Fueled and driven by capable, committed people who share common beliefs and values and “bring it” every day, EPIC is always looking for people who have “the right stuff” – people who know what they want and aren’t afraid to make it happen.</span></p> <p style="line-height: 1.1;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Headquartered in San Francisco and founded in 2007, our company has over 3,000 employees nationwide. With locations spread out across the U.S., our local market knowledge and industry expertise helps support our clients' regional and global needs. We have grown very quickly since our founding, and we continue to see growth and success thanks to our hard-working and growth-minded employees.&nbsp;</span></p> <p style="line-height: 1.1;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Our core values are: Owner mindset, Inspire trust, Think big, and Drive results. If these values and growth align with what you're looking for in your next career? Then consider joining our amazing team!</span></p> <p style="line-height: 1.1;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">&nbsp;</span></p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>JOB OVERVIEW:</strong></span></p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>Account Managers</strong> provide high-quality service to our Clients (who are primarily large, complex accounts in real estate &amp; development industries) and Account Executives.&nbsp; They work to ensure satisfaction by balancing the quality of service and speed of response.&nbsp; In this role, the Account Manager will support Senior Executives in the administration of policies, coordination of billing/payment, processing applications and other administrative duties and projects as assigned.</span></p> <p style="line-height: 1.1;">&nbsp;</p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>LOCATION:</strong> Primarily in-office: This role must work in our <span style="text-decoration: underline;">Greenwood Village, CO office</span>.&nbsp;Candidates can work from home up to five days every month, with the entire month of August being flexible.</span></p> <p style="line-height: 1.1;">&nbsp;</p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>WHAT WE’RE LOOKING FOR:</strong><strong>&nbsp;</strong></span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">REQUIRED: Candidates with current commercial insurance industry experience, licensed in P&amp;C. Strongly prefer candidates with at least 2-3+ years of experience working for a commercial insurance brokerage servicing middle market to large accounts. Real estate experience nice to have but not required.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">MUST HAVE: Strong sense of urgency and thoroughness. This successful team handles large accounts for clients, so speed to respond while also being accurate is of the utmost importance.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Team players who are eager to learn and grow, and collaborate well with others.</span></li> </ul> <p style="line-height: 1.1;">&nbsp;</p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>WHAT YOU’LL DO: </strong></span></p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">A detailed list of job duties includes (but is not limited to):</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage the activity for assigned accounts</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage the schedule of values for each assigned Client</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Create schedules of insurance and proposals</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Administer quarterly reporting and invoicing of locations added or removed from the schedule of values</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Endorsement processing</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Invoicing</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Tracking client account balances and working with the accounting department to ensure prompt payment is executed</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Set up new and renewal policies</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Maintain current schedule and policy records in SAGE, our custom broking system</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage day to day account transactions including additions, deletions of vehicles, acquisitions</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Generate and update schedules of insurance, create Acord certificates, Auto ID Cards, Loss Run reports and similar documents as needed</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Support administration of program adjustments including dividend and audit adjustments</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Contact clients and underwriters to obtain information for policy changes, renewals and endorsements</span></li> </ul> <p style="line-height: 1.1;">&nbsp;</p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>WHAT YOU’LL BRING:</strong></span></p> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">COMPETENCIES:</span></p> <ul> <li style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Team Player: EPIC’s National Real Estate Practice is a close-knit team. Candidate must be able to work well in a team environment.</span></li> <li style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Customer Service Focus: Ability to build and maintain customer satisfaction through proactively addressing customer needs and concerns.&nbsp; Ensures the highest value of service is always provided and consistently delivers on commitments to the customer.</span></li> <li style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Active Listening: Enhances mutual understanding in communication with others by expressing genuine interest in the content and meaning of others’ messages.&nbsp; Asks clarifying questions to ensure understanding</span></li> <li style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Initiating Action: Self-starter and frequently takes a lead role in improving or enhancing a product or service to benefit the client and EPIC.&nbsp; Will often demonstrate a sincere positive attitude toward getting things done and will seek out additional responsibilities that may go beyond the scope of their formal job description.</span></li> <li style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Information Seeking: Driven by an underlying curiosity and desire to know more about people, things or issues.&nbsp; This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking a series of questions or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future.</span></li> <li style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Quality Extended Task Focus: Able to perform the same work function with excellence and high standards of quality for a significant amount of time while remaining focused and without becoming disengaged.</span></li> <li style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Composure and Resilience: Able to deal effectively with pressure, maintains focus and intensity and remains optimistic and persistent even under adversity.&nbsp; Demonstrates the ability and propensity to recover quickly and maintain self-control following setbacks, rejections and conflict.</span></li> <li style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Time Management: Demonstrates the ability to manage multiple responsibilities by being organized and keeping on top of important time-sensitive tasks.</span></li> </ul> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">QUALIFICATIONS:&nbsp;</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Minimum 2 years of insurance brokerage or insurance carrier experience.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong computer skills including MS office suite, Excel and PowerPoint.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must be detail oriented.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must have excellent organization and time management skills.&nbsp;</span></li> </ul> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">EDUCATIONAL REQUIREMENTS:</span></p> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">College degree in Insurance or related field preferred but not required</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">P&amp;C Brokers License preferred</span></li> </ul> <p style="line-height: 1.1;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>&nbsp;</strong></span></p> <p style="line-height: 1.1;"><span style="color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>COMPENSATION:&nbsp;</strong></span></p> <p style="line-height: 1.1;"><span style="font-size: 12pt; color: rgb(0, 0, 0); font-family: arial, helvetica, sans-serif;">The national average annual pay for this role is $75,000.00 - $90,000.00 in base pay and exclusive of any bonuses or benefits. The base pay offered will be determined based on your experience, skills, training, certifications and education, while also considering internal equity and market data.</span></p> <p style="line-height: 1;">&nbsp;</p> <p style="line-height: 1;"><strong><span style="font-size: 12pt;">WHY EPIC: </span></strong></p> <p style="line-height: 1;"><span style="font-size: 12pt;">EPIC has over 60 offices and 3,000 employees nationwide – and we’re growing! It’s a great time to join the team and be a part of this growth. We offer:</span></p> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Generous Paid Time off</span> <ul> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Managed PTO for salaried/exempt employees (personal time off without accruals or caps); 22 PTO days starting out for hourly/non-exempt employees; 12 company-observed paid holidays; 4 early-close days</span></li> </ul> </li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Generous leave time options: Paid parental leave, pregnancy disability and bonding leave, and organ donor/bone marrow donor leave</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Generous employee referral bonus program of $1,500 per hired referral</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Employee recognition programs for demonstrating EPIC’s values plus additional employee recognition awards and programs (and trips!)</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Employee Resource Groups: Women’s Coalition, EPIC Veterans Group</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Professional growth &amp; development: Mentorship Program, Tuition Reimbursement Program, Leadership Development</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Unique benefits such as Pet Insurance, Identity Theft &amp; Fraud Protection Coverage, Legal Planning, Family Planning, and Menopause &amp; Midlife Support</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">Additional benefits include (but are not limited to): 401(k) matching, medical insurance, dental insurance, vision insurance, and wellness &amp; employee assistance programs</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">50/50 Work Culture: EPIC fosters a 50/50 culture between producers and the rest of the business, supporting collaboration, teamwork, and an inclusive work environment. It takes both production and service to be EPIC!</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">EPIC Gives Back – Some of our charitable efforts include Donation Connection, Employee Assistance Fund, and People First Foundation</span></li> <li style="font-size: 12pt;"><span style="font-size: 12pt;">We’re in the top 10 of property/casualty agencies according to “Insurance Journal”</span></li> </ul> <p style="line-height: 1;"><span style="font-size: 12pt;">To learn more about EPIC, visit our Careers Page:&nbsp;<a href="https://www.epicbrokers.com/about/epic-careers/">https://www.epicbrokers.com/about/epic-careers/</a>.&nbsp;</span></p> <p style="line-height: 1;">&nbsp;</p> <p style="line-height: 1;"><em><span style="font-size: 12pt;">EPIC embraces diversity in all its various forms—whether it be diversity of thought, background, race, religion, gender, skills or experience. We are committed to fostering a work community where every colleague feels welcomed, valued, respected and heard. It is our belief that diversity drives innovation and that creating an environment where every employee feels included and empowered, helps us to deliver the best outcome to our clients.&nbsp;</span></em></p> <p style="line-height: 1;"><em>California Applicants - View your privacy rights at: <a href="https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf">https://www.epicbrokers.com/wp-content/uploads/2025/01/epic-ca-employee-privacy-notice.pdf</a>.&nbsp;</em></p> <p style="line-height: 1;"><em>Massachusetts G.L.c. 149 section 19B (b) requires the following statement: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.&nbsp;</em></p> <p style="line-height: 1;">&nbsp;</p> <p style="line-height: 1;"><span style="font-size: 12pt; color: rgb(0, 0, 0);">#LI-AT1</span></p> <p style="line-height: 1;">&nbsp;</p> <p style="line-height: 1;">(3734)</p> <p>&nbsp;</p>