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About the role
Key Responsibilities
- Register maintenance contracts accurately in internal systems and ensure timely annual invoicing
- Identify and follow up on service contract renewal opportunities in collaboration with Sales and Customer Care
- Prepare maintenance quotations using pricing tools
- Create standard contract documentation and share proposals with partners and customers
- Maintain accurate records of calculations, documentation, and contract-related files
- Contribute to the development and maintenance of work instructions and workflows
- Support testing and implementation of new tools and service offerings
Your Profile
- Bachelor’s degree or Master degree
- Fluency in Spanish and English; knowledge of Italian and/or French is an advantage
- Comfortable working in a collaborative, cross-functional environment
- Proactive, detail-oriented, with strong administrative and commercial skills
- Customer service-oriented mindset
- Strong verbal and written communication skills
- Familiarity with CRM and ERP systems such as Salesforce or SAP
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