Community Engagement Intern

<p>Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environmental footprint — we’ve got huge goals.</p> <p>As a <strong>Community Engagement Intern</strong> for <strong>Mobile, AL’s transit network redesign</strong>, you will provide hands-on local execution that turns plans into presence: events, tabling, materials, travel-training support, signage distribution, and rider feedback capture. You will help ensure the redesign is understood and accessible, especially for vulnerable riders and the organizations that serve them.</p> <p>This is an opportunity to work on a <strong>real, city-defining transit relaunch</strong> at a mission-driven TransitTech company.</p> <p><strong><em>This is a part-time internship: ~40 hours/week during the summer launch window (approximately Jun–Aug 2026) and ~10-20 hours/week in the fall (Sep–Nov 2026), with regular in-person presence in Mobile, AL required.</em></strong></p> <p><strong>What You’ll Do:</strong></p> <ul> <li>Staff <strong>community events, tabling, and pop-up outreach</strong> across Mobile, AL.</li> <li>Execute <strong>travel training and rider education sessions</strong>—scheduling, reminders, sign-in, delivering training, materials, and follow-up.</li> <li><strong>Distribute flyers, rider guides, and toolkit materials</strong> at bus stops, on board vehicles, and at community locations such as hospitals, schools, employers, and neighborhood hubs.</li> <li>Help with <strong>stop-level signage updates</strong> and simple <strong>materials inventory tracking</strong> as directed.</li> <li>Support <strong>paratransit and accessibility education series</strong>—caregiver outreach lists, session setup, and day-of logistics.</li> <li>Maintain <strong>outreach trackers</strong> (events, partner contacts, materials sent, follow-ups) and send reminders to community partners as needed.</li> <li><strong>Capture rider and community feedback</strong> in the field and share <strong>routine summaries</strong>, including suggesting solutions to address feedback.</li> <li>Support targeted <strong>post-launch outreach</strong></li> <li>Coordinate with Via’s <strong>marketing, operations, and partnerships teams</strong> on event staffing and material needs, as directed.</li> </ul> <p><strong>Who you are</strong></p> <ul> <li>Current student or recent graduate in communications, public policy, urban studies, social work, or related field—or equivalent community/volunteer leadership experience.</li> <li>Reliable, organized, and comfortable in public settings representing a transit brand.</li> <li>Strong written and verbal communication; attentive to detail in trackers and follow-ups.</li> <li>Self-starter on assigned tasks; you ask for clarity when priorities compete.</li> <li>Genuine interest in equitable transit and serving diverse rider communities.</li> <li>Valid driver’s license and reliable transportation for regular field work required.</li> </ul> <p><strong>Compensation and benefits</strong></p> <ul> <li>Hourly pay range: $20.00–$25.00/hour (intern; final rate based on experience).</li> <li>Hours: ~40 hours/week (summer), ~20 hours/week (fall), as described above.</li> <li>Final salary will be determined by the candidate’s experience, knowledge, and skills. Salary reflected does not include equity or variable pay, where applicable</li> </ul> <p>Ready to join the ride?&nbsp;</p> <p><em>Via is an equal opportunity employer.</em></p>