Community Manager

<div class="content-intro"><h3><strong>Who We Are</strong></h3> <p>VML, part of WPP, is a leading creative company that combines brand experience, customer experience, and commerce, creating connected brands to drive growth. VML is celebrated for its innovative and human first, award-winning work for blue chip client partners including AstraZeneca, Colgate-Palmolive, Dell, Ford, Microsoft, Nestlé, The Coca-Cola Company, and Wendy's. The agency is recognized by the Forrester Wave™ Reports, as a Leader among Marketing Creative and Content Service Providers, Commerce Services, Global Digital Experience Services, Global Marketing Services and, most recently, Marketing Measurement &amp; Optimization. In addition, VML’s specialist health network, VML Health, is one of the world’s largest and most awarded health agencies. VML’s global network is powered by 26,000 talented people across 55+ markets, with principal offices in Kansas City, New York, Detroit, London, São Paulo, Shanghai, Singapore, and Sydney.</p> <p><strong>About WPP</strong></p> <p>WPP is the trusted growth partner for the world’s leading brands. We unite&nbsp;cutting-edge media intelligence and data solutions, world-class creativity, next-generation production, transformative enterprise solutions and expert strategic counsel&nbsp;in a single company –&nbsp;powered by exceptional talent and our agentic marketing platform, WPP Open,&nbsp;to help our clients navigate change, capture opportunity and deliver transformational growth. For more information, visit&nbsp;<u><a href="http://wpp.com/" data-outlook-id="2714312b-312f-4651-9f88-d8a4e47547bc">WPP.com</a></u>.</p></div><p data-start="78" data-end="346"><strong data-start="78" data-end="96">Role Overview:</strong><br data-start="96" data-end="99">We are looking for a Saudi Community Manager to manage and grow our brand’s online presence across social platforms. This role will be responsible for engaging with audiences, moderating conversations, and ensuring a consistent and positive brand voice.</p> <p data-start="348" data-end="373"><strong data-start="348" data-end="373">Key Responsibilities:</strong></p> <ul data-start="374" data-end="807"> <li data-section-id="n53fjk" data-start="374" data-end="446">Manage day-to-day community engagement across social media platforms</li> <li data-section-id="18i74wq" data-start="447" data-end="532">Respond to comments, messages, and inquiries in a timely and brand-aligned manner</li> <li data-section-id="17ik38i" data-start="533" data-end="600">Monitor conversations and proactively engage with the community</li> <li data-section-id="atc6k8" data-start="601" data-end="659">Escalate sensitive issues and manage online reputation</li> <li data-section-id="11qc0f" data-start="660" data-end="736">Support content publishing and ensure alignment with brand tone of voice</li> <li data-section-id="1z0b3c1" data-start="737" data-end="807">Track and report on community insights, sentiment, and performance</li> </ul> <p data-start="809" data-end="826"><strong data-start="809" data-end="826">Requirements:</strong></p> <ul data-start="827" data-end="1105"> <li data-section-id="v3ms1f" data-start="827" data-end="894">2–4 years of experience in community management or social media</li> <li data-section-id="1gvfzfq" data-start="895" data-end="956">Strong communication skills in [English/Arabic as needed]</li> <li data-section-id="11k24oq" data-start="957" data-end="1043">Ability to handle high volumes of interaction and work in a fast-paced environment</li> <li data-section-id="1l1yiic" data-start="1044" data-end="1105">Strong understanding of social media platforms and trends</li> </ul> <p>#LI-EMEA</p><div class="content-conclusion"><p><span class="normaltextrun"><span lang="EN-GB"><span lang="EN-GB">We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why we’ve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.</span></span></span></p> <p><span class="normaltextrun"><span lang="EN-GB">WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.</span></span><span class="scxw176048299"><span lang="EN-GB">&nbsp;</span></span></p> <p><span class="scxw176048299"><span lang="EN-GB">VML is a WPP agency (NYSE: WPP). For more information, please visit  <a href="https://www.vml.com/" target="_blank">www.vml.com</a>, and follow along on&nbsp;<a href="https://www.instagram.com/vml_global/?hl=en">Instagram</a>, <a href="https://www.linkedin.com/company/vml/">LinkedIn</a>, and <a href="https://x.com/vml_global?lang=en">X</a>.</span></span></p> <p>When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our&nbsp;<a href="https://www.vml.com/recruitment-privacy-policy">Recruitment Privacy Policy</a>. California residents should read our&nbsp;<a href="https://www.vml.com/california-recruitment-privacy-notice">California Recruitment Privacy Notice</a>. This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.</p></div>