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Computer Support Technician

ARKASTAT2

State UniversityOn-site2d ago

About the role

Endpoint Management & Device Lifecycle Serve as the primary Tier 2 support resource for endpoint issues escalated from the Help Desk. Reimage, reset, and redeploy institutional devices using Microsoft Intune. Enroll devices into endpoint management systems and validate compliance with institutional security baselines. Apply and troubleshoot configuration profiles, security policies, software deployments, and updates using Microsoft Intune. Ensure devices adhere to institutional naming standards,…

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