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- Employment
- Full-time
About the role
Key Responsibilities
- Serve as the primary point of contact for clients.
- Lead new client onboarding meetings and facilitate introductions with internal teams and key stakeholders (city, county, utilities, etc.).
- Provide regular project status updates (daily/weekly as required).
- Conduct routine coordination meetings with clients, management, production teams, and cross-functional departments.
- Maintain strong working relationships with municipalities, utility providers, subcontractors, and community partners.
- Support business growth by expanding client and subcontractor networks.
- Oversee all phases of project lifecycle from preconstruction through closeout.
- Review project maps, permits, easements, and related documentation to confirm scope readiness.
- Evaluate field-identified redesign needs and confirm client approval before execution.
- Assign projects to Coordinators (CCs), foremen, and crews based on skillset and workload.
- Develop structured execution plans to meet job-specific milestones and production goals.
- Monitor daily activities to ensure alignment with schedules and deliverables.
- Identify risks early and implement contingency plans to prevent delays.
- Conduct regular site visits to ensure work aligns with plans, specifications, and quality standards.
- Provide field support to resolve technical challenges and operational concerns.
- Coordinate splicing, testing, inspections, and integration activities.
- Ensure all required documentation (redlines, photos, test results, submittals) is complete and accurate.
- Oversee project closeout and confirm all deliverables are approved prior to client submission.
- Lead and manage Coordinators, construction teams, and subcontractors.
- Hold team members accountable to safety, quality, productivity, and company standards.
- Review daily task assignments and production reporting.
- Coach and mentor staff; identify areas for performance improvement.
- Interview and participate in hiring of new employees and subcontractors.
- Promote company values, integrity, and a culture of operational excellence.
- Ensure all work complies with OSHA standards, construction codes, permits, and client specifications.
- Review permits for completeness and construction readiness.
- Oversee traffic control planning and daily/weekly traffic control needs.
- Investigate damage claims and determine appropriate resolution (approval/denial of repairs or payment).
- Allocate labor and equipment resources across multiple active projects.
- Monitor material inventory and warehouse levels to ensure uninterrupted production.
- Manage subcontractor coordination and ensure timely submittals.
- Approve per diems, invoices, and change orders (COPs).
- Manage and approve GPM entries and production updates.
- Approve project scope changes within internal systems.
- Support accurate project cost tracking and financial accountability.
- Identify operational inefficiencies and implement improvements.
- Evaluate market conditions and project performance trends.
- Contribute to company growth initiatives and long-term planning.
- Crew and project assignments
- Operational adjustments
- Field-level scope modifications (with client approval when required)
- Financial approvals within assigned authority limits
- Subcontractor performance management
Skills, Knowledge and Expertise
- 5-10 years of overall Telecommunications Experience;
- At least 3 years of experience as Program Manager/Project Manager/Operations Manager;
- Strong knowledge of project budget management, scheduling, and tracking;
- Ability to put together strategies to promote company goals and objectives to outside organizations.
- A valid, unrestricted Driver's License;
- Ability to lift around 50 pounds, safely climb ladders, and work in extreme weather;
- Ability to read and understand maps, drawings, and diagrams for fiber construction;
- Ability to travel to different job sites within the assigned market.
Benefits
- Health Insurance plans (health, dental, vision);
- Whole Life Insurance;
- 401k Plan;
- PTO/Paid Holidays;
- Great Work Environment;
- Career Advancement Opportunities;
- All necessary tools, equipment, supplies provided;
- Company Vehicle and Fuel Card provided.
Perks & benefits
- 401k
- Medical Insurance
- Paid Time Off
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