Construction Support Supervisor

<div class="content-intro"><p><span style="color: rgb(0, 0, 0);">VSC Fire &amp; Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.</span></p> <p><span style="color: rgb(0, 0, 0);">The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do. As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire &amp; Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.</span></p></div><p>VSC Fire &amp; Security in Richmond, Virginia is seeking candidates for the position of <strong>Construction Support Services Supervisor</strong>.</p> <p><strong>What we offer:</strong></p> <ul> <li>Competitive salary based on experience.</li> <li>Options for Medical, Dental and Vision insurance for you and your family.</li> <li>A 401K plan with a company match.</li> <li>PTO and Paid Holidays.</li> <li>Opportunities for training and advancement.</li> <li>Relevant educational and licensure reimbursement for qualified candidates.</li> <li>Health Savings Account (HSA).</li> <li>Life Insurance.</li> <li>Employee Assistance Program.</li> <li>Referral Bonuses.</li> </ul> <p><strong>&nbsp;</strong><strong>What you need:</strong></p> <ul> <li>Five or more (5+) years in construction billing, contracts administration, or project accounting, with two (2+) years in a leadership role or similar.</li> <li>Proven experience managing offshore teams and building scalable back-office processes.</li> <li>Strong grasp of multistate construction compliance requirements.</li> <li>Active Notary Public Commission (any U.S. state).</li> <li>Familiarity with ERP and project systems like Sage Intacct, Procore, GC Pay, Textura, or Siteline.</li> <li>Expert-level Excel skills; comfort with templates, pivot tables, vlookups, etc.</li> <li>Builder mentality with a process-first mindset.</li> <li>Excellent communication, leadership, and problem-solving skills.</li> <li>Comfort with ambiguity and ownership of new initiatives.</li> <li>Desirable (but not required):</li> <ul> <li>Background in specialty subcontracting.</li> <li>Exposure to both GC-facing and tenant-direct project contracts.</li> <li>Working knowledge of certified payroll and prevailing wage compliance.</li> </ul> </ul> <p><strong>&nbsp;</strong><strong>What you will do:</strong></p> <ul> <li>Build, launch, and oversee a centralized Billing and Contracts Operations department.</li> <li>Define and document department processes, workflows, and service levels.</li> <li>Lead, mentor, and support a hybrid team with U.S. leadership and daily operations performed by offshore team members in the Philippines.</li> <li>Spearhead automation, workflow enhancements, and documentation systems that scale across project types and locations.</li> <li>Partner with IT, finance, and operations to align billing and contract workflows with project lifecycle stages and financial reporting.</li> <li>Create standardized templates, SOPs, and dashboards for billing, lien waiver tracking, and contract lifecycle management.</li> <li>Serve as subject matter expert for AIA billing (G702/G703), change orders, lien waivers, and contract documentation.</li> <li>Review complex construction contracts and subcontracts to flag risks, billing requirements, and key obligations.</li> <li>Ensure compliance with state and local regulations related to lien rights, contractor documentation, and payment terms.</li> <li>Serve as a Notary Public, handling notarizations of key legal documents when needed.</li> <li>Liaise with Project Managers, Accounting, and Customers to support contract execution and billing accuracy.</li> <li>Assist in resolving disputes or discrepancies tied to contracts, change orders, billing, or lien documentation.</li> <li>Oversee the preparation of GC and vendor prequalification documents and maintain documentation libraries.</li> </ul><div class="content-conclusion"><p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif;">VSC Fire and Security is a drug free workplace.</span></p> <p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif;">Equal Opportunity Employer</span></p> <p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif;">We look forward to hearing from you!</span></p> <p style="text-align: center;"><span style="font-family: helvetica, arial, sans-serif;"><a href="http://www.vscfire.com">www.vscfire.com</a></span></p></div>