Senior Consultant - Five9

About the role

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive. Position Purpose The Five9/CCaaS Senior Consultant is responsible for leading end-to-end design and delivery of scalable, secure, and high-performing contact center solutions. This role acts as the primary technical authority, driving architecture, integrations, and

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