Senior Consumer Research Manager

Key Responsibilities

• Brand & Health Tracking: track inDrive’s performance against competitors globally.
• Strategic Growth Insights: Conduct deep-dive studies into consumer behavior, motivations, and barriers to entry in key markets.
• End-to-End Project Management: Manage the full lifecycle of research—from defining objectives and selecting methodologies (Qual/Quant) to final presentation.
• Agency Partnership: Source and manage external research vendors, ensuring high-quality methodology and actionable reporting while optimizing the research budget.
• Stakeholder Influence: Act as a strategic partner to the Marketing and Brand Team, and Regional Managers, turning data into "human stories" that drive business decisions.

Skills, Knowledge & Expertise

• Proven Expertise: 8+ years in a Consumer Insights or Market Research role (ideally on both agency and the client side in a global tech environment).
• Methodological Depth: Expert knowledge of U&A studies, segmentation, creative testing, and brand tracking.
• Storytelling: A unique ability to look at a spreadsheet and see a narrative. You don't just report "what" happened, but "why" and "what’s next."
• Global Mindset: Experience working across diverse cultural contexts and managing multi-country research projects.
• Proficient in research platforms (e.g., QuestionPro, SurveyMonkey)
• Proficient in Excel and PowerPoint
• Proficient in using data visualization tools (e.g. Tableau) and desired: making dashboards from scratch
• Proficient in using statistical packages (SPSS, R, or similar). 
• Desired but not mandatory: experience using Google Suite, Slack, and Miro.
• Language: speaker and professional fluency in English.
  
  

Job Benefits

• Help us challenge injustice by creating fair choices for millions of people across 1100+ cities in 48 countries.
• Develop your professional skills with access to mentoring, career consulting, and learning programs.
• Collaborate with teams around the world and gain international experience through our Global Talent Exchange Program.
• Engage in company-wide challenges, awards, sports activities, employee-led social impact and volunteering projects.
• Work alongside people who take initiative, speak openly, and challenge themselves to grow.
• Improve your language skills through co-financed courses and internal speaking clubs.
  
  Please note: final benefits may vary by location — country-specific benefits will be added to the offers later.