Contact Center Manager
SSC HR Solutions
- Employment
- Full-time
About the role
Job Summary We are seeking an experienced and customer-focused Contact Center Manager to lead and develop our contact center operations. The ideal candidate will be responsible for delivering the best of its class customer experience (CX), ensuring operational excellence, and improving performance against key service and problem-resolution KPIs. This role requires strong leadership, analytical capability, and a passion for continuous improvement in a fast-paced service environment. Key Responsib…
Read the full description on the original posting.
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