Senior Content Designer

Key Responsibilities

• assure the quality of content delivery within your service team and contribute to Made Tech’s content design standards 
• be accountable for the production of high quality, user-centred content
• help delivery teams get a shared understanding of problems to solve and ideas to test
• have good knowledge of how to make services accessible to everyone 
• audit services to identify accessibility issues with content  
• have thorough knowledge of the government Service Standard and how to meet it through content design best practice 
• demonstrate good habits for sharing and improving content
• demonstrate experience in creating, iterating, managing and overseeing content across multiple channels
• encourage teams to review and evaluate the effectiveness of processes and systems, and support them to iterate for improvements
• build relationships with clients, earning their trust and understanding their needs
• identify opportunities for new work
• manage less experienced content designers
• support the hiring and onboarding of content designers
• contribute to a safe, supportive, healthy community of practice
• represent content design publicly and internally
  
  

Skills, Knowledge and Expertise

Benefits