Continuous Improvement & Operations Manager

<p>As an <strong>Continuous Improvement &amp; Operations Manager</strong>&nbsp;at Picnic, you establish stable, high-performance processes and continuously improve them using data and clear KPIs. You own the day-to-day performance of your area, lead multiple shifts and teams, and translate analysis into concrete actions that improve safety, quality, and productivity. Through hands-on leadership and strong process discipline, you turn insights into consistent execution on the floor.​</p> <p><br><br></p> <h2><strong>Tricks of the trade</strong></h2> <ul> <li><strong>Lead daily operations: </strong>Supervise 1 shift on the floor each week, and use insight to drive process improvements and operational excellence​</li> <li><strong>Area ownership: </strong>Own day-to-day and weekly performance of your area (inbound or outbound), delivering on safety, quality, productivity, and delivery KPIs.​</li> <li><strong>Hands-on Leadership: </strong>Lead teams across multiple shifts, driving engagement, retention, and strong captain leadership on the floor. ​</li> <li><strong>Incident &amp; Planning Management: </strong>Handle major incidents, set productivity inputs, and manage planning escalations when needed.​</li> <li><strong>Continuous Improvement: </strong>Lead improvement initiatives and support Lean activities that remove friction from daily operations. ​</li> <li><strong>Performance Management: </strong>Drive shift-level results on delivery capacity, UPH, cost, completeness, timeliness, and perfect deliveries.​</li> </ul> <p><br><br><br></p> <h2><strong>What you bring&nbsp;</strong></h2> <ul> <li>Master’s degree in relevant field​</li> <li>3+ years Supply Chain experience​</li> <li>Comfortable managing high-volume, high-SKU workflows​</li> <li>Strong analytical skills, with a high level of competence in data analysis tools ​</li> <li>Familiarity with Lean and continuous improvement initiatives​</li> <li>Fluent in English​, Dutch is a pre</li> <li>Hands-on experience in automated/semi-automated/manual fulfilment​</li> <li>Lean/continuous improvement experience​ is a pre</li> <li>Proven ability to lead teams ​is a pre&nbsp;</li> </ul> <p><br><br></p> <h2><strong>Picnic perks</strong></h2> <p>You'll receive a competitive compensation package, including:</p> <ul> <li>25 vacation days per year to recharge your batteries</li> <li>The option to lease a car</li> <li>You’ll get freshly prepared, healthy breakfast, lunches (and dinner at the FC) as well as delicious snacks and drinks available at all Picnic locations</li> <li>A flexible company pension plan called “Doenpensioen” at a.s.r.</li> <li>Picnic laptop and smartphone</li> <li>An awesome scale-up atmosphere with the freedom to drive your own projects and the opportunity to have an impact!</li> <li>The chance to work in an international environment with motivated team members &amp; legendary company events</li> <li>Many internal learning and development possibilities as well as professional soft skill &amp; leadership trainings at a specialized external party</li> <li>We have Fulfilment Centres across The Netherlands in the following locations: Utrecht, Ridderkerk, Berkel en Rodenrijs, Dordrecht, Eindhoven, Zwolle, Heerenveen, Geldermalsen</li> </ul>