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About the role
Key Responsibilities
- The Corporate Chief Baker plays a critical leadership role in driving guest satisfaction, food quality, crew development, and compliance, while championing Princess Cruises’ Core Values.
- Ensure all assigned vessels fully comply with Company policies, USPH regulations, safety, environmental standards, and industry best practices.
- Train shipboard bakery and galley teams on updated USPH requirements, equipment manuals, food safety procedures, and production standards.
- Oversee proper use, care, and maintenance of bakery and galley equipment to maximize safety, efficiency, and equipment lifespan.
- Partner with onboard F&B leadership and Technical teams to evaluate equipment condition and maintenance needs.
- Ensure 100% compliance with Company recipes, execution methods, and presentation standards through tastings, supervision, and mise en place controls.
- Monitor and control food costs, portioning, waste reduction, and product utilization to achieve assigned budget targets.
- Verify that all food products received onboard meet purchasing specifications and ensure discrepancies are reported per company procedures.
- Support OBR‑generating outlets to operate at profitable levels while maintaining brand standards.
- Lead and support Executive Chefs and senior bakery leadership in performance management, appraisals, discipline, and ILO compliance.
- Conduct formal training for bakery and galley positions in support of fleet succession planning.
- Review shipboard performance appraisals and partner with onboard leadership to identify training and development needs.
- Actively coach, mentor, and develop high‑potential team members across assigned ships and regions.
- Maintain a professional and effective link between guests (while onboard), shipboard teams, and the corporate F&B office.
- Champion Princess Cruises’ Core Values and C.R.U.I.S.E. philosophy through daily leadership behaviors.
- Anticipate guest needs, resolve food‑related concerns promptly, and support improvements in guest satisfaction scores.
- Contribute to the development of new concepts, recipes, and initiatives that enhance guest experience and revenue.
- Provide detailed post‑visit reports and formal summaries following each ship visit.
- Deliver monthly regional and ship‑by‑ship performance summaries, including operational results, challenges, and improvement plans.
- Maintain ongoing communication with assigned ships and shoreside leadership outside of ship visits to ensure alignment and consistency.
Skills, Knowledge and Expertise
- Inspire Passionate Teams by fostering an inclusive, respectful, and high‑performance culture.
- Deliver Operational Excellence through clear goals, accountability, and data‑driven decision‑making.
- Champion Personalized Service by empowering teams to consistently deliver memorable guest experiences.
- Extensive senior‑level bakery and culinary leadership experience within cruise, hospitality, or large‑scale food operations.
- Strong knowledge of USPH regulations, food safety, sanitation, and international maritime standards.
- Proven ability to manage multi‑unit operations, budgets, and performance across diverse regions.
- Demonstrated experience in training, coaching, and developing culinary leadership teams.
- Excellent communication, reporting, and stakeholder management skills.
- Willingness and ability to travel extensively and work onboard vessels globally.
Benefits
- A competitive salary package.
- Your own comfortable single cabin - your private space to relax and recharge.
- Company-paid travel to and from the ship, so you can focus on the journey ahead.
- Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
- A vibrant recreation and welfare program designed to support your well-being and work-life balance.
- Access to exceptional learning and development opportunities to grow your skills and advance your career.
- The chance to travel the world, exploring exciting destinations while doing what you love.
- A welcoming, inclusive, and dynamic work environment where your contributions are valued.
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