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About the role
Key Responsibilities
- Ensure pastry food storage and production comply with the Operations Manual.
- Verify maintenance and condition of pastry galley equipment and facilities.
- Conduct onboard inspections and validate compliance against shipboard galley rounds.
- Provide on-the-job training and coaching aligned with U.S. public health regulations.
- Maintain ServeSafe certification and ensure fleet-wide compliance.
- Enforce compliance with HESS‑MS Environmental Policies, USPH, and fleet regulations.
- Establish and oversee pastry production and delivery schedules for all onboard outlets.
- Monitor execution against standard recipes, ingredients, portion sizes, and presentations.
- Coach pastry teams during live production and service to ensure consistency.
- Preserve and differentiate pastry identities across venues (MDR, specialty dining, events).
- Act as a company ambassador to guests, officers, crew, vendors, and corporate partners.
- Build professional, effective working relationships across departments and cultures.
- Deliver formal and on-the-job training for pastry galley positions.
- Support succession planning and development of pastry leadership talent.
- Guide Chief Pastry Cooks on performance management, evaluations, and Hours of Rest compliance.
- Promote a professional, inclusive, and harassment‑free work environment.
- Assist vessels in achieving pastry food cost targets.
- Apply cost control tools including standard recipes, yield management, and inventory controls
- Conduct inventory spot checks and resolve discrepancies.
- Ensure correct and efficient use of pastry galley equipment to maximize lifespan and productivity.
- Maintain a strong operational link between the Corporate F&B Office and shipboard teams
- Communicate company initiatives, standards, and expectations consistently.
- Produce formal post‑visit reports with corrective actions and follow‑up plans for Shipboard and Corporate Management.
- Create an inclusive, motivated environment built on integrity, empathy, and open communication.
- Set clear expectations, uphold standards, and drive results through accountability and data‑driven decisions.
- Empower teams to deliver memorable, guest‑focused pastry experiences through pride, care, and continuous feedback.
Skills, Knowledge & Expertise
- Culinary Arts degree or equivalent professional pastry training.
- Required to ensure technical mastery, training capability, and credibility across fleet operations
- ServeSafe Certification (current or able to obtain).
- Required to meet U.S. public health and food safety compliance standards.
- Extensive experience in executive‑level pastry operations within cruise, luxury hospitality, or large‑scale food service environments.
- Proven leadership of multicultural culinary teams across multiple locations.
- Strong knowledge of USPH standards, food safety, and environmental compliance.
- Demonstrated ability to train, coach, and develop pastry professionals.
- Strong organizational, communication, and reporting skills.
- Ability to manage production planning, cost control, and operational efficiency.
- Full adherence to Princess Cruises policies, safety standards, and regulatory requirements.
- Consistent role modeling of professional conduct and company values.
- Extensive travel across the fleet with significant time spent onboard vessels.
- Ability to work in galley environments, including standing, walking, and light lifting.
- Capability to conduct inspections and hands‑on training in operational settings.
Benefits
- A competitive salary package.
- Your own comfortable single cabin - your private space to relax and recharge.
- Company-paid travel to and from the ship, so you can focus on the journey ahead.
- Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
- A vibrant recreation and welfare program designed to support your well-being and work-life balance.
- Access to exceptional learning and development opportunities to grow your skills and advance your career.
- The chance to travel the world, exploring exciting destinations while doing what you love.
- A welcoming, inclusive, and dynamic work environment where your contributions are valued.
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