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- Employment
- Permanent Full Time
- Seniority
- Junior
About the role
Key Responsibilities
Skills, Knowledge & Expertise
- Ideally will have performed a similar junior costs negotiator role, either for claimant or defendant, handling own caseload
- Full training and supervision will be provided to any candidate without this experience.
- Degree and/or LPC and/or ALCD
- Previous experience of client/customer liaison - taking instructions and providing advice both verbally and in writing
- Knowledge of the Detailed Assessment process and the relevant CPR provisions relating to costs.
- Good telephone negotiation skills
- An understanding of current cost case law and insurance litigation practice and process.
- Ability to use own initiative and make decisions
- Ability to plan and prioritise workloads and to remain calm under pressure
- Excellent listening and verbal communication skills
- Ability to act as part of a team
- Proficient IT skills in Microsoft packages
- Team commitment:Values others perspective
- Resilience: Demonstrates self-control
- Passion for growth and improvement:Systematically improves performance
- Embracing Change: Responds positively to change
- Client Care:Works to add value for the client
- Decision Making:Operates within formal authority
- Negotiation, Influence and Persuasion
- Commercial Insight:Considers some commercial implications
- Monitors own performance against objectives set by Team Leader
Job Benefits
- Davies Incentive Plan
- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)
- Simply Health Care Cash Plan
- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing
- Death In Service – after 1 years’ service
- Pension Contribution based 5% Employee / 3% Employer
- Employee Resource Groups
- Employee Volunteering Programme
- Cycle to Work Scheme*
- Tech Scheme*
- Season Ticket Loan*
- Gym Flex*
- Access to Online Discount Sites
- Discounted Gourmet Society Membership
- Discounted Tickets for Merlin Attractions nationwide
- Discounts at local retail outlets
Perks & benefits
- Mental Wellness Budget
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