Country Store Manager

What you would be expected to do:

• Manage and mentor Regional Store Coordinators
• Hire, train, supervise and evaluate performance of field operations team
• Build, mentor, and manage high-performing field operations team
• Formulate strategies geared at motivating field operations teams to ensure maximum output and achieve operational efficiency
• Manage people-centric initiatives and strategies promoting a safe working environment
• Foster a culture of inclusivity, respect, and team work within the Field Operations team
• Manage on trainings and content development within the field operations team
• Manage time – off for the field operations team

• Scout for prime locations for expansion of retail centers
• Relationship management between landlords and the company
• Work with all internal stakeholders on projects that revolve around the retail centers
• Manage customer centric processes and engagements within the retail centers
• Oversee operational process formulation and implementation geared at improving how retail centers operate
• Manage training for operation processes that revolve around retail centers
• Optimize processes and implement best practices to improve productivity and service delivery.

• Manage data inventory planning techniques to prevent stock outs within the zone
• Engage the Operations planning team to guide and advise on stocking based on planned field campaigns and any ongoing field activities to match demand and supply
• Proactively engage stakeholders to drive strategies and initiatives to reduce inventory holding days
• Manage development of process and implementation geared at reduction of inventory leakages within the supply chain
• Prepare inventory reports showing cases improvement areas and data corrective measures
• Formulate strategies and performance KPIs around inventory management and controls
• Engage stakeholders to regularly review policies and controls established to adjust and replace any that doesn’t promote higher turnover of inventory
• Plan and schedule for impromptu inventory checks within the retail centers extending to what is out in the field held by field agents
• Prepare and check sales reports to identify trends and opportunities for improvement.
• Monitor stock levels and coordinate with the warehouse to replenish inventory

• Continuously explore cost reduction initiatives
• Manage cost effective processes and initiatives within the field operations team
• Manage cost effectiveness within the field operations team. This includes but not limited to monthly expenses for the field operations team

• Ensure that all retail centers are compliant with both County and National Government rules
• Coordinate regular Health and Safety audits to progressively address any risks that might exist in the retail centers
• Recommend and implement safety guidelines by working with the internal safety team to avert all risks within the retail centers
• Participate in precautionary initiatives as members of the health and safety ensuring safety of all persons within the supply chain
• Ensure that all retail centers are equipped with the recommended safety equipment as per OSHA requirements.

• Be on the lookout for new trends within the supply chain field that will improve and enhance inventory management processes
• Recommend to management new processes, need to revamp process to efficiently help the day-to-day operations of the retail centers
• Mitigate operational risks and manage crisis situations effectively.
• Monitor performance metrics and generate regular reports

You might be a strong candidate if you:

• Proven track record in managing cross-functional teams and scaling operations
  Has a degree qualification, preferably in supply chain management, statistics, or any finance-related field.  
• 2-3 years’ working experience in finance, supply chain management, and/or statistics.
• Demonstrates knowledge in contract management.
• Knowledge and working experience with an ERP, preferably SAP
• Ability to work comfortably with and maintain large volumes of data in Excel. 
• Ability to multitask and address priorities.
• Goal-oriented and organized team player
• Proficient computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel)
• Excellent verbal & written communication skills
• Ability to work remotely under minimal supervision.
• Excellent problem-solving skills

What we offer (in addition to compensation and statutory benefits):

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry.
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.