Coupa System Administrator

Key Responsibilities

• Manage and maintain the Coupa procurement system to include supplier migration to Coupa and catalogue management 
• Work with stakeholders to identify and implement system changes and improvements 
• Ensure that the system is configured to meet our procurement needs 
• Provide end-user support, including troubleshooting and issue resolution 
• Train end-users on system functionality and best practices 
• Develop and maintain system documentation, including standard operating procedures and training materials 
• Manage user accounts, roles, and permissions Employee Initials Created Month Year 
• Identify target vendors for use of Coupa and its invoice management solution. Carry out all steps necessary to enroll them, to include supplier engagement, system maintenance, testing, query resolution etc 
• Ensure system security and data integrity including query management of ERP interfaces 
• Manage the timely upgrade of Coupa releases including testing approvals and knowledge of new Coupa features 
• Produce accurate and timely supplier and spend analytics reports, including Procurement monthly reports, KPI’s and others as required 
• Optimized, collaborative, strong, and sustainable relationships developed and maintained with end-users and internal/external stakeholders across all areas of the business 
• Purchase Order Management including conversion of requisitions to purchase orders where appropriate and management of queries regarding receipting, PO closures and cancellations 
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We Succeed Together 
• Perform other duties as assigned

Skills, Knowledge & Expertise

• 4+ Year experience
• Uk Shift
• Extensive experience in a similar role, managing Coupa or a similar management system 
• Experience with user management, including creating and managing user accounts, roles, and permissions. 
• Knowledge of Coupa's reporting and analytics capabilities Preferred 
• Bachelor's degree in a relevant field, such as computer science or business administration 
• Strong technical skills, including proficiency in SQL and experience in system integration query management 
• Excellent project management skills, with the ability to manage complex projects from start to finish 
• Knowledge of Coupa's reporting and analytics capabilities 
• Strong communication skills, with the ability to communicate complex technical information to both technical and non-technical stakeholders 
• Ability to work independently and in a team environment
• Knowledge, Skills, and Abilities
• Proactive, independent, and takes initiative with consistent follow through 
• Superb communication skills, verbal and written, conducted in a timely manner 
• Superior time management skills with capability of working with and meeting deadlines 
• Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment 
• Excellent team player with interpersonal skills 
• High level attention to detail and problem-solving skills 
• Capable of working collaboratively and independently with minimal supervision 
• Exhibit discretion with sensitive and confidential information 
• Display a comfort level working with key people at all levels within an organization