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- Employment
- Full-time
About the role
How You Will Help
- Initiate B2B Collection calls to reduce DSO and ensure prompt payments.
- Prepare weekly ageing reports.
- Monitor customer accounts for non-payment or late pay.
- Send Statements, Invoice copies, packing slips, Bol & proof of deliveries if needed.
- Pull credit reports.
- Process 10-day demand letters
- Establish strong relationships with customers.
- Good Analytics to resolve disputed invoices & resolve customer inquiries.
- Navigate through the sales system to research disputes and resolve promptly.
- Ability to manage a high-volume environment.
- Responsibility of processing customer payments through various sources, ACH, Wires & lock box.
- Ability to reconcile cash applications to general ledgers. Process Excel spreadsheets for balancing and uploading to the system.
- Experience with working through customer portals to pull payment details or dispute details.
- Responsibility of processing RMAs or credits.
- Collaborating closely with customer service, warehouses & sales management to resolve disputes.
- Mail invoices
- Scan checks
What You Will Bring
- Associates ‘s Degree or Equivalent years of related work experience required.
- 2+ years Accounts Receivable experience required.
- Experience with Excel (pivot tables, V-Lookup).
- Experience using D365 and Power BI.
- Fundamental understanding of accounting and payment applications.
- Strong Analytical and problem-solving skills.
- Effective Written and verbal communication
- Bilingual English/ Spanish a plus
Compensation
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