Credit Controller

Our client is a leading provider of specialized reinsurance broking services. Headquartered in Mauritius, they maintain a strategic international presence with offices in Kenya, South Africa, Zambia, Ivory Coast, and London. They leverage local expertise and global reach to deliver robust solutions across diverse markets.

Job Summary

They are seeking a detail-oriented and assertive Credit Controller to manage the accounts receivable and accounts payable ledgers. Based on-site at our Mauritius head office, you will oversee the company's collections worldwide, with a primary focus on accounts across Africa.

 Working within a team of technical accountants who have a portfolio of accounts, you will minimize bad debt risk, resolve reconciliation issues and optimize global cash flow.

Key Responsibilities

1. Manage Global Cash Collection

• Direct routine collection activities dealing directly with clients.
• Conduct outbound collection calls across multiple time zones.
• Hold monthly collection meetings with internal teams to review collection progress
• Supervise update of cashbooks
• Ensure outward payments are done within 10 days or lesser.
• Ascertain payment reminders are sent per agreed timelines

2. Assess Cross-Border Risk

• Monitor amounts due and propose, implement and supervise payment terms per client.
• Monitor geopolitical and macroeconomic risks affecting African markets.

3. Resolve Disputes and Reconcile Accounts

• Partner with technical accountants to resolve premium and billing issues.
• Supervise monthly account reconciliations for key accounts.

4. Deliver Financial Reporting

• Track and report on international Days Sales Outstanding (DSO) metrics.
• Track and report on unapplied cash 
• Track and report on number of days outward payments take.
• Prepare aged debtor reports
• Identify high-risk accounts requiring external legal action.

Requirements

Key Qualifications and Requirements

• Experience: Minimum 3–5 years in credit control or international accounts receivable.
• Industry: Direct experience in financial services or reinsurance broking is highly preferred.
• Geographic Scope: Proven experience managing financial collections within African markets.
• Languages: Full professional fluency in both English and French is mandatory.
• Education: Bachelor’s degree in Finance, Accounting, or a related field.
• Software: Advanced proficiency in ERP systems and Microsoft Excel.
• Skills: Strong negotiation, multi-currency processing, and cross-cultural communication.
• Key Performance Indicators (KPIs): Reduction in regional DSO, outward payment days and successful recovery of aged debt.

We reserve the right:

·      To call only the shortlisted candidates for interview.

·      Not to make any appointment following this advertisement nor to assign any reason whatsoever for accepting or rejecting any candidate