Credit Specialist

<div class="content-intro"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.</span></p></div><p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">The <strong>Credit Specialist </strong>is an essential tactical player in safeguarding the company’s assets while facilitating sales growth. Reporting to the Credit Manager, this role is responsible for the day-to-day execution of the credit granting process, actively reviewing existing customer accounts, and assisting in the assessment of potential customers. This position demands a high level of accuracy, a customer-centric approach to collections, and the ability to collaborate cross-functionally to support the optimization of sales while keeping bad debt losses to a minimum.</span></p> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Key Responsibilities</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Credit Decisioning: Evaluate the initial creditworthiness of new and existing customers by processing credit applications, pulling credit reports, and gathering necessary financial statements and industry data for management review.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Policy Enforcement: Execute daily credit operations with strict adherence to established credit and collection policies, ensuring a constant balance between risk mitigation and business growth.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Account Reconciliation: Investigate and resolve customer account discrepancies, including unapplied cash, short payments, credit memos, and misapplied funds, ensuring the accuracy and integrity of the accounts receivable ledger.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Workflow &amp; Task Management: Efficiently manage daily assigned tasks and system queues, taking ownership of designated portfolios and routing specific action items or escalated cases to appropriate internal departments (e.g., Sales, Billing) for prompt resolution.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Relationship Management: Collaborate closely and professionally with the Sales Department to gather required documentation, communicate account statuses, and support the smooth onboarding of key accounts.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Compliance: Ensure all individual credit and collection activities comply with local, state, and federal regulations, as well as internal SOX control requirements and Segregation of Duties (SoD).</span></li> </ul> <h3><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Qualifications</span></h3> <ul> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Minimum of 2-3 years of relevant experience in credit, collections, or accounts receivable management, preferably in a manufacturing or B2B technology environment.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Bachelor's degree in Finance, Accounting, Business Administration, or equivalent practical experience.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Working knowledge of reviewing financial statements and utilizing commercial credit reports (e.g., DUNS reporting) to assess basic creditworthiness.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Demonstrated hands-on experience navigating workflows in CRM and ERP systems; Salesforce (SFDC) and Intacct experience is a distinct advantage.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Proven ability to perform complex account reconciliations and resolve billing disputes accurately.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Familiarity with maintaining strict audit trails and understanding basic SOX control environments in the Order-to-Cash (O2C) cycle.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">Excellent written and verbal communication skills for effective, tactful collaboration with internal Sales teams and external clients.</span></li> <li style="font-family: arial, helvetica, sans-serif; font-size: 10pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">High attention to detail, strong organizational skills, and the ability to manage high-volume transactional work accurately in a fast-paced environment.</span></li> </ul> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#LI-Remote</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">#Promoted</span></p><div class="content-conclusion"><p><span style="font-size: 10pt; font-family: arial, helvetica, sans-serif;">Xometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.</span></p> <p><span style="font-family: arial, helvetica, sans-serif; font-size: 10pt;">For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.</span></p></div>