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CRM Lead

Hudson Manpower

San JoseOn-site1y ago
Employment
Contract
Seniority
Lead

About the role

Experienced CRM Lead to be deployed onsite with a client, responsible for leading the design, implementation, and integration of Oracle Service Cloud (OSC) with Genesys Cloud CX and enterprise telephony systems. This position is a cross-functional leadership role involving hands-on system knowledge, technical integration, and business process alignment across customer service and support environments. Job Description Lead onsite CRM initiatives involving Oracle Service Cloud configuration, custo…

Read the full description on the original posting.

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