CRM Business Analyst

<p>The Business Analyst role is responsible for providing necessary business analysis support from elicitation, analysis, and documentation of business needs and stakeholder requirements, solution requirements both functional and non-functional, and transition requirements relating to various software applications.<br><br><strong>Duties And Responsibilities </strong><strong>Business analysis </strong></p> <ul class="ae9018fe c00ace58"> <li>Investigates business and operational needs, problems, and opportunities, resulting in the recommendation of improvements in automated and non-automated components of new or changed processes or systems</li> </ul> <p><strong>Business modeling </strong></p> <ul class="ae9018fe c00ace58"> <li>Conversant with techniques covering a full range of modeling situations.</li> <li>Models current and desired scenarios</li> <li>Selects appropriate modeling techniques for meeting assigned objectives.</li> <li>Gains agreement from subject matter experts to models produced.</li> <li>Reviews resulting models with stakeholders and gains resolution to issues or needs.</li> </ul> <p><strong>Requirements Definition And Management </strong></p> <ul class="ae9018fe c00ace58"> <li>Defines and manages scope, requirements definition, and prioritization activities for IT-related projects or change requests</li> <li>Follows the agreed standards, applying appropriate techniques to elicit and document detailed requirements.</li> <li>Provides a constructive challenge to stakeholders as required.</li> <li>Prioritizes requirements and documents traceability to source.</li> <li>Provides input to the requirements baseline. Investigates, manages, and applies authorized requests for changes to baselined requirements, in line with change management policy</li> </ul> <p><strong>Project Management </strong></p> <ul class="ae9018fe c00ace58"> <li>Ensures tasks, milestones, timelines, resources, and other details are clearly communicated to the business owners</li> <li>Prepares and submits regular status reports to relevant stakeholders, indicating tasks completed, risk assessment, issues encountered and other items requiring management action</li> <li>Manages projects according to approved project management standards to ensure agreed scope, schedule, budget, and objectives are met</li> </ul> <p>&nbsp;</p>